Next Retail - horrible treatment of employees | Glassdoor
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"horrible treatment of employees"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Supervisor in London, England (UK)
Former Employee - Supervisor in London, England (UK)
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Next Retail full-time (More than 3 years)

Pros

good promotion opportunities, beautiful childrenswear and some home merchandise, some nice co-workers, in some stores good customer service training.

Cons

constantly cutting every employee benefit, giving random hours (short shifts not worth coming in for), cutting breaks, giving very little contract hours, then calling on the day and pressuring to take up shifts - as a result you have no life what so ever, because they will make you drop any plans you made to come to work at last moment. No choice in shifts, horrible mess in management - they put people down for shifts on the rota and don't inform them, then give them disciplinaries for not coming to work. Store and Operations Managers demand completely unreasonably high efficiency that threatens the health and well-being of the workers, you will always be frustrated, because there is no chance what so ever of ever reaching a target - sales or operations. Training is ridiculous - the videos seem to be suitable for mentally retarded people only.
You feel like you are in a comma - every day is just running and running and running - no time to think, develop, improve, or God forbid innovate.
No place for a thinking human being, hated it.

Advice to Management

Treat people with respect, create some non-patronising training that treats people with respect, develop new designs for womenswear, CREATE ACHIEVABLE TARGETS at least sometimes, so once in a blue moon someone can reach it - it's motivating. Unlike the constant failure to reach targets. Teach people creativity - this way they will sell more and have more fun. We are not robots.

Other Employee Reviews for Next Retail

  1. "Brilliant Company To Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Haywards Heath, England (UK)
    Current Employee - Sales Assistant in Haywards Heath, England (UK)
    Recommends
    Positive Outlook

    I have been working at Next Retail part-time (More than a year)

    Pros

    good pay and good bonuses, good training, great discount (for you and direct family) and access to the sale clothing before they're sold to the public, employee portal can be accessed at home which means you can view your rota, book holiday and view your payslips online at any time. Friendly staff (in my experience), you can opt in for extra hours if you want.

    Cons

    You are expected to work certain times known as 'red weeks'; these weeks are unavailable to be booked off as holiday. Only a certain number of people can be made full time which means that it is likely you will only be working part-time.


  2. "Great place to work ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    I worked at Next Retail part-time (Less than a year)

    Pros

    - Customer satisfaction is always at the forefront
    - Ability to move between departments
    - Training provided if there for the long-haul
    - Staff and employee discount (Next & Lipsy)
    - Great vibe especially during the Olympics

    Cons

    - Childish behaviour by some of the management (depending on location)
    - Pay could be much better
    - Expect to go above and beyond even though pay is poor
    - Lack of respect to new staff by some senior management

There are newer employer reviews for Next Retail
There are newer employer reviews for Next Retail

See Most Recent

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