Next Retail - Personal development and overall job satisfaction' | Glassdoor
There are newer employer reviews for Next Retail
There are newer employer reviews for Next Retail

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"Personal development and overall job satisfaction'"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Assistant in Glasgow, Scotland (UK)
Current Employee - Sales Assistant in Glasgow, Scotland (UK)
Recommends
Positive Outlook
Approves of CEO

I have been working at Next Retail full-time (More than 3 years)

Pros

Flexible working hours , overtime , job security , ability to progress , good training scheme and positive appraisal system

Cons

Recently reduced premium for working Boxing Day , poor security team meaning high stock loss, confusing till updates.

Advice to Management

Evaluate current managers to ensure most competent staff are doing the job. Better trained call center support staff as they are unhelpful.

Other Employee Reviews for Next Retail

  1. "Lovely colleagues but restrictions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Sales Consultant in York, England (UK)
    Former Contractor - Sales Consultant in York, England (UK)
    Recommends
    Positive Outlook

    I worked at Next Retail as a contractor (Less than a year)

    Pros

    Everyone is lovely, given plenty of training, plenty of opportunities available.

    Cons

    Compulsory to work sales, restrictions on what you can do as in all chains so little initiative needed.


  2. "I Expected More."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Southampton, England (UK)
    Current Employee - Sales Consultant in Southampton, England (UK)
    Doesn't Recommend
    Positive Outlook

    I have been working at Next Retail part-time (More than a year)

    Pros

    - Good pay eventually
    - 25% discount
    - Uniform allowance
    - Friendly people
    - Nice environment to work in
    - Generally good customers

    Cons

    - Held back by rules
    - Employees aren't very empowered
    - Feel like you have to ask permission for everything
    - Lack of appreciation for good works
    - Focus on the negatives
    - Some incompetent managers
    - Priorities aren't in order

    Advice to Management

    Although there is a strong message of great customer service sent to the stores from the head office, people who have consistently great customer service seem to be overlooked. Furthermore, in-store emphasis on fitting rooms is low, causing a lot of stolen items.

    I expected more from such a well known and reputable company.

There are newer employer reviews for Next Retail
There are newer employer reviews for Next Retail

See Most Recent

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