Next Retail - Fun at times, unfair treatment of staff | Glassdoor
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There are newer employer reviews for Next Retail

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"Fun at times, unfair treatment of staff"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Consultant in Stockholm, Stockholm (Sweden)
Former Employee - Sales Consultant in Stockholm, Stockholm (Sweden)
Recommends
Neutral Outlook
No opinion of CEO

I worked at Next Retail part-time (More than a year)

Pros

- gaining customer service experience and teamwork experience
- Meet a lot of people
- Nice customers at times
- Great staff discount

Cons

- Unfair distribution of work,
- unfair treatment of staff
- favoritism
- Focus on the negatives
- Extremely incompetent managers
- Disorganized company
- Compulsory to work sales
- A lot of pressure
- Poor working conditions

Advice to Management

Hire more competent managers

Other Employee Reviews for Next Retail

  1. "Fantastic experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Leicester, England (UK)
    Former Employee - Customer Service Supervisor in Leicester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Next Retail full-time (More than 5 years)

    Pros

    Excellent management who were supportive and nurturing.
    Fantastic training that was thorough, well designed and executed with excellent follow up support.
    Varied job roles and excellent opportunities for progression.
    Cared about your own development and objectives and provided opportunities to reach these for those willing to put in the time and effort.
    Great pay - excellent bonus, monthly and seasonally.
    Great concessions - 25% discount, Staff Shop access and VIP Sale.
    Good long term support and appraisals.
    Overall - great, fun and lively working culture, sometimes damaged by business changes.

    Cons

    Constantly changing goalposts.
    A lot of pressure on staff which can affect morale.
    Difficult to get time off and unrealistic management of holidays.
    High degree of flexibility and resilience required.

    Advice to Management

    More considerate management of employees with regards to holiday, disputes etc.


  2. "Interesting and sometimes fulfilling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in West Thurrock, England (UK)
    Current Employee - Sales Advisor in West Thurrock, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Next Retail part-time (More than a year)

    Pros

    There are times that you serve the nicest customers who really appreciate your efforts.

    Some of the managers, particularly on my floor are easy going and easy to relate to

    Cons

    Pleasing the commercial manager can be somewhat difficult. Hours, one minute you are bombarded with hours to work and other times there are not enough available hours to work and earn a living

    Advice to Management

    Try and engage more with your staff. If you were to really sit down and examine why staff members are leaving you'd find that 6-7/10 you are the reason for it.

There are newer employer reviews for Next Retail
There are newer employer reviews for Next Retail

See Most Recent

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