Next Step Living - Great company with hard working and fun employees. | Glassdoor
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Helpful (6)

"Great company with hard working and fun employees."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Boston, MA
Former Employee - Customer Service Representative in Boston, MA
Recommends
Neutral Outlook
Approves of CEO

I worked at Next Step Living full-time (More than a year)

Pros

Fast paced and engaging environment, great employee base, and good camraderie. Also a very successful

Cons

Sometimes are overworked because of seasonal swing in customer demand, and management isn't ideally transparent.

Next Step Living Response

Sep 16, 2014 – Employee Relations Representative

Thanks for the feedback! The seasonal swing is definitely a challenge in this industry, especially in New England! I’m thrilled to hear that you valued the work environment and the people in it. The... More

Other Employee Reviews for Next Step Living

  1. Helpful (5)

    "Solar Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Step Living full-time (More than a year)

    Pros

    The Company is well run and has the optimal number of layers of management to not only improve the customer experience but also the efficiency and profitability of the company. I am always impressed that team leaders and sales managers are focused on the customer.
    NSL makes a very large impact and constantly trains its employees to better themselves, enhance their knowlege about energy efficiency and articulate that to the customer so that a family may take meaningful action to save money, become more comfortable, and improve the enviroment.

    Cons

    Salaries are not the highest but if you are in sales, your performance-pay is based on your work ethic, ability to take constructive criticism, and persistence - they teach the rest.

    Advice to Management

    Stay on track, utilize customer base to introduce new product offerings to help customers save money and reduce dependence on oil and gas.


  2. Helpful (6)

    "Only if you're desperate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Energy Advisor
    Former Employee - Energy Advisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Next Step Living full-time (More than a year)

    Pros

    Coworkers are nice and most share the same interests. In a good industry with many growth opportunities in the energy sector. Hands on experience with a diverse range of energy technologies.

    Cons

    I normally refrain from these reviews but I've grown tired of seeing these inflated ratings from the NSL HR department. This company brags publicly about it's growth but if you're one of the ones working within the company you loathe such growth. Very disorganized, churn-and-burn mentality with its employees and greenwashing are just a few of the things that come to mind when looking back at my time with NSL. Regardless of your role with the company you'll feel like a used car salesman because of flawed metrics and childish prize competitions for top conversion numbers. NSL hires a lot of recent college grads or professionals switching careers that won't speak up about the issues. Bottom line is only take a job with this company if you plan to stay a year at the most, which is what most do.

    Advice to Management

    If you really are serious about making a difference in the residential EE industry take a hard look in the mirror and fix your core business. Too many inefficiencies in operations and poor morale can be fixed if you slow down and invest more in your employees personally and professionally.

There are newer employer reviews for Next Step Living
There are newer employer reviews for Next Step Living

See Most Recent

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