Nordstrom - cosmetics | Glassdoor
There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

"cosmetics"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Norfolk, VA
Current Employee - Anonymous Employee in Norfolk, VA
Recommends
Positive Outlook
Approves of CEO

I have been working at Nordstrom part-time (More than 8 years)

Pros

customer service, able to take care of customer needs without jumping through hoops,

Cons

not the same customer service culture as it was a few years ago, company more driven by numbers than service now

Advice to Management

take better care of your more experienced employees and long timers that have been with the company for years not just a few months. go back to the focus being on customer service because that is how you keep customers coming back and spending more; not the focus on get all you can and not address the customers needs.

Other Employee Reviews for Nordstrom

  1. Helpful (7)

    "Great company, poor IT leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Leader in Seattle, WA
    Current Employee - IT Leader in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than 8 years)

    Pros

    Nordstrom is a great company; the Nordstrom family is extremely customer focused and the culture is built on relationships and customer service. A really wonderful company to work at and shop at.

    Cons

    The IT leadership is the good old boy system; leadership team are all yes men; many strong women leaders have been squeezed out of company

    Advice to Management

    Get rid of the glass ceiling in IT; replace the good old boy club in IT leadership team


  2. "women's shoe sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate - Women's Shoes in Walnut, CA
    Former Employee - Sales Associate - Women's Shoes in Walnut, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom part-time (Less than a year)

    Pros

    can make lots of money

    Cons

    some days really hard to make you quota. since we return everything towards the end of the pay period/month u can get a major hit in returns, i.e. loss of money, missing quotas

    Advice to Management

    give new comers more of a shot with clients, give them some regulars to help boost sales and give seasoned salesmen new customers


There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

Work at Nordstrom? Share Your Experiences

Nordstrom
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or