Nordstrom - If you're going to work fashion retail, its among the best | Glassdoor
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There are newer employer reviews for Nordstrom

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Helpful (1)

"If you're going to work fashion retail, its among the best"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Department Manager in San Diego, CA
Current Employee - Department Manager in San Diego, CA
Recommends
Neutral Outlook
Approves of CEO

I have been working at Nordstrom full-time (More than 8 years)

Pros

Decent pay, great social environment, competitive structure, good product, support, can be a lot of fun. Takes time to coach and train its employees for the most part. Promotes from within, no education required. Decent benefits, 401K plan, profit sharing, and stock purchase plan. Ability to transfer and do other types of jobs within the company.

Cons

Retail hours, pressure, lots of addition expectations that don't necessarily produce results. Company doesn't try to hide its focus to generate value for its stockholders as well as it used to, taking away focus on the employee... Company definitely has a focus towards promoting "cheerleader," kool aid drinking employees more than qualified management candidates. Meetings required dancing, cheerleading and other things grown men do not enjoy. Felt like a high school prep rally.
Department managers work long hours, and do not earn overtime. Pay doesn't match the commitment required or the stress level. A lot of things relating to gauged success are outside of ones control.

Advice to Management

Pay closer attention to management team. Some of the "teachers" favorites were unethical and unprofessional. They would portray themselves in false light and brown nose.
Stop the culture of cheerleading and treating adults like children and bringing high level company ideas to the masses. It just clouds their minds and confuses sales people. So many different directions they pull employees that it keeps them from knowing what matters most.

Other Employee Reviews for Nordstrom

  1. Helpful (1)

    "Not What I Expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - KidsWear Sales in Santa Monica, CA
    Former Employee - KidsWear Sales in Santa Monica, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom part-time (Less than a year)

    Pros

    Fun atmosphere, reputable company, store discount, face to face work with customers, room for advancement

    Cons

    MOST of the departments only pay with COMMISSION ONLY. keep in mind that if no one shops and you dont sell, you make NO money unless you "miss draw" and then you make around $10/ hr. Also, sales can become very competitive and employees sometimes steal sales from each other

    Advice to Management

    there should be a base pay plus commission. Nordstrom charges too much for items to not at least treat their employees with a base pay for all of their hard work.


  2. Helpful (2)

    "Nordstrom Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Littleton, CO
    Former Employee - Sales Associate in Littleton, CO
    Doesn't Recommend

    I worked at Nordstrom full-time (More than a year)

    Pros

    General high end products, nice place to work aesthetically, mostly great customers

    Cons

    Young, inexperienced management with "power" complexes, commission enviroment for managers as well creates lack of support as a sales person. Managers are too motivated to sell to insure that the department is running well and sales people can do their jobs as they need to.

    Advice to Management

    Stop creating "Elitist" attitude amongst managers. Managers are told they are better than their employees as opposed to being taught to build a supportive, cohesive team. Stop promoting people who are great sellers only - this does not translate to a good manager - these people need to have "big picture" mentality and most of them do not. Many are so young - they are ill prepared to manage anyone.

There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

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