Nordstrom - Wonderful company to work for | Glassdoor

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There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

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"Wonderful company to work for"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales in Portland, OR
Former Employee - Sales in Portland, OR
Recommends
Positive Outlook
Approves of CEO

I worked at Nordstrom part-time (More than a year)

Pros

Great culture to work for

Cons

Competitive company to work for

Advice to Management

n/a

Other Employee Reviews for Nordstrom

  1. "nordstrom in westchester mall....................nyc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in White Plains, NY
    Current Employee - Line Cook in White Plains, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom part-time (Less than a year)

    Pros

    good reliable, dependable name and history.......................

    Cons

    more full time work, less part time work needed.....................

    Advice to Management

    always could use a pay raise, whenever possible.........................


  2. Helpful (2)

    "Under-met promises and expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    In theory, the business model of the company is wonderful. They promote a hire-from-within philosophy, meaning that you have the opportunity to advance as far as your work ethic allows.

    It is a commission based environment so you are personally motivated to do well within your position. Individually, you can forge relationships with your customers - and help them to have a meaningful experience when they shop with you, which is great for your business and personally satisfying.

    You are encouraged to branch out - cross sell within different departments and really fulfill all the needs of a customer rather than only from within your assigned department. It can be a really enriching experience.

    Cons

    In reality - the promote-from-within structure is abused by management. Your "numbers" (ability to sell), amount of customers, ease with which you handle a tough situation, and readiness to take on responsibility are rarely the main reasons for a promotion. Making friends with those hiring will get a much less qualified person a promotion over someone who could really succeed in a department and help it to grow.

    Because of the favoritism in the way promotions, you are often faced with inexperienced and/or lazy managers who take advantage of their "staff". It is common to have a manager use their employees for their own benefit and to the detriment of the associates career and time. Often we would see someone unqualified be promoted too soon, and the job "went to their head" - they treated their associates as if they were better than them and held themselves to a lower standard than they did themselves in terms of work ethic .

    Unfortunately, if you are in a transitional store - one where managers come to boost their resumes because its a good stepping stone into one of the major stores- they care less about the individual employees and more about the "all-stars" and managers of high yielding departments.

    Worst of all - HR is ineffective and at the mercy of the salaried department managers. Rarely, do employee concerns get handle appropriately without backlash from managers, if they get handled at all.

    Sadly, this experience taints the overall values of the company, which in theory, should be a wonderful place to work.

    Advice to Management

    Base promotions on qualifications before friendships.

    Give HR more power within the individual stores.

There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

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