Nordstrom - Caring for Employees | Glassdoor
There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

"Caring for Employees"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Richmond, VA
Former Employee - Sales Associate in Richmond, VA
Recommends
Neutral Outlook
Approves of CEO

I worked at Nordstrom part-time (More than a year)

Pros

Nordstrom really cares about your happiness within the company. It is also very easy to move up once you are in. Nordstrom cares about the experience with their customers, which is why customer service is their main priority. Not only do they emphasize great customer service but also maintaining lasting relationships with those customers. As for employees, all are treated equally and with respect. They make it priority to make sure you are enjoying yourself while working.

Cons

My only con would be that sometimes as a sales associate, you can get lost in such a large company. As an employee, you have to make it a priority to get to know other associates and managers in other departments. Another thing, I wouldn't say a "con" technically, but it is sometimes hard to ask off certain dates due to the high business volume throughout weekends and holidays.

Other Employee Reviews for Nordstrom

  1. "Speak up for yourself or they will treat you horrible!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good people and good Health Insurance!

    Cons

    Speak up for yourself or you will be walked all over!


  2. Helpful (1)

    "It's not like it used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Nordstrom full-time (More than 10 years)

    Pros

    If you sell well, you'll be paid well.

    Cons

    Selfish selfish selfish. People used to be the priority here but now that sales have improved, and online sales have increased due to in store web fulfillment, sales come first. The"inverted pyramid" used to be a model for how things should run-- customers at the top, then employees, followed by executives etc. Does anybody even remember this concept? The employee is pretty much forgotten about-- they used to care but no longer. It's pretty sad. Oh, and management over 40 will pretty much be demoted because of wanting to earn the younger customers business by having young management. I could go on and on.

    Advice to Management

    Care about your people more. Develop and train better leadership. Don't kick the experienced (I.e. older management) to the curb...those experienced in the culture have to train the future.


There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

Work at Nordstrom? Share Your Experiences

Nordstrom
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or