Nordstrom - Great company for to work for | Glassdoor
There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

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"Great company for to work for"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Department Manager
Former Employee - Department Manager
Recommends
Positive Outlook
Approves of CEO

I worked at Nordstrom full-time (More than 5 years)

Pros

Great company to work for especially for college graduates. Working on the sales floor is an excellent opportunity to get into sales. Everyone at every level is constantly challenged to seek ways to improve customer service and to always ensure the customer is having a great shopping experience.

Getting into management is a very good way to learn important business and leadership skills. There can be a lot of turnover in management but it seems because it's people wanting a title vs. wanting to grow as a leader and help develop others.

Overall leadership of the company is great. You will be taught some very tough lessons but you will learn a great deal. I couldn't think of a better way to grow my professional skill set.

Cons

Overall pay in the store level is not great in comparison to other sales industries, but the pay seems on the higher end for retail. People can make good money on the sales floor. The benefits are very nice so the overall value is decent.

In general, the training for managers could be a lot stronger in terms of preparing department managers for other roles. Training for managers is very focus on in store level and enough people struggle in roles in corporate offices. But not a significant issue that makes it a problem.

Sales training on the floor is supposed to be in depth and to ensure new salespeople are ready to succeed. Not every department manager gives the same effort in developing a team. New employees have to be eager, self-motivated, be able to learn from constructive criticism and continue to find ways to improve performance.

Advice to Management

Along with comments from the pros and cons section, the company could be better if there was a stronger connection from merchandise managers and the store level. The family, company executives and regional managers on the store level and great leaders and really focus on developing people. The merchandise managers and buy teams, across all divisions, do not have the same focus. Many people complain the merchandise teams are focused on their own bonus and pay and do not communicate the same passion for developing people.

Other Employee Reviews for Nordstrom

  1. Helpful (1)

    "Good Pay, High Risk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention Agent in San Jose, CA
    Current Employee - Loss Prevention Agent in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than a year)

    Pros

    very Good pay and supportive company

    Cons

    very high risk of getting beat up, stabbed, shot, ect

    Advice to Management

    good management


  2. "A good stop-gap on your way to a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Bellevue, WA
    Former Employee - Commissioned Sales Associate in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    I loved the freedom to influence my own pay through hard work and building a solid personal customer base. The most rewarding part honestly was helping people look their best, especially people who rushed in last minute and were able to leave ready for their activities for the evening, with a smile on their face.

    Cons

    The workforce consists of ultra-competitive people because of the personal influence of money, and the drive to exceed LY. While competitiveness isn't a bad thing, the motivating factors drive everyone to neglect non-selling duties and fight over commission. The lean times drive a few employees to unethical behavior.

    Advice to Management

    I know that the numbers are important because they allow everyone to keep doing what they're doing, but not punishing bad behavior just because it comes from a strong performer creates a toxic environment, and reinforces the offender.

There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

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