Northern Trust - Good company, great beneifts, but behind the times. | Glassdoor
There are newer employer reviews for Northern Trust
There are newer employer reviews for Northern Trust

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Helpful (2)

"Good company, great beneifts, but behind the times."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Private Client Representative in Chicago, IL
Current Employee - Private Client Representative in Chicago, IL
Recommends
Approves of CEO

I have been working at Northern Trust full-time

Pros

Great Pay for entry positions, set schedule, good benefits, but pricey depending. Company loves to promote from within but will give a equal and fair chance for non-employee hiring. They alternate this well. Facility amenities nice, good vacation/ sick package, friendly environment mostly. Encourages new ideas, even rewards/ pays for them. Fun, interesting company events.

Cons

Old Outdated systems, need for efficient, functional technological systems for clients and employees. Lots of passing the buck, with retail offices, when dealing with the call center. Many transferred calls with confused clients, who are upset they have to re-explain their issue to you. Some policies and practices are not client centered. Meaning they provide no resolution that would be efficient, nor practical for clients. Expect many confused and sometimes angry clients.

Advice to Management

Pay attention to complaints/suggestion regarding supervisors/ managers and handle accordingly. You will lose valuable employees to unnecessary micromanaging. Invest in more technological updates for both employee work systems, and client interfaces.

Other Employee Reviews for Northern Trust

  1. "full of politics - canal office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    - Good place to start if you're right out of college

    Cons

    - Compensation is non-existent. I've given out 1% raises.
    - Infested with corporate politics


  2. "Custodians are cheap"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IMLG Representative
    Current Employee - IMLG Representative

    I have been working at Northern Trust full-time (More than a year)

    Pros

    Lot of long term employees here

    Cons

    Raises are below inflation and bonuses are small


There are newer employer reviews for Northern Trust
There are newer employer reviews for Northern Trust

See Most Recent

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