Novell - A Change in Culture | Glassdoor
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There are newer employer reviews for Novell

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"A Change in Culture"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Provo, UT
Current Employee - Manager in Provo, UT
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Novell full-time (More than 10 years)

Pros

Since its acquisition by The Attachmate Group, Novell has begun to undergo some important changes in culture. On the positive end of things, there is a stronger focus on Sales and on the customer. Within the Novell Business Unit, the engineering team has new life! Important improvements in products are being released much more regularly.

Cons

But, unfortunately, the new company is also heavily silo'd now and strongly hierarchical. There is much less cooperation between BU's and between departments than there used to be. There is much more defending of turf. Managers and Directors who wish to collaborate for the good of the company generally have to do that under the radar. There is a strong hierarchy in place. It requires position power to communicate effectively between groups. To speak up a level is difficult. Information is held confidentially, often even from the people who need to be doing the work that requires that information. It is a strange dynamic.

Advice to Management

Loosen up communication and trust your people. You have a huge store of experience and talent of long-term employees that is being squandered. This is probably the biggest driver of attrition.

Other Employee Reviews for Novell

  1. Helpful (1)

    "Terrible culture and lack of organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Sales Specialist in Atlanta, GA
    Current Employee - Technology Sales Specialist in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Novell full-time (More than a year)

    Pros

    There were really no pros

    Cons

    Dying company with lack of cohesive vision and leadership. Continually look for ways to cheat sales people out of commission.

    Advice to Management

    Stick to a strategy and do not jerk the people around. Pay sales people what they are worth so that you do not have the massive amounts of turnover that have been prevalent in the 2000's. Invest in a lead/demand generation staff and platform to drive inbound traffic for products and services


  2. "Pretty good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Provo, UT
    Current Employee - Inside Sales Representative in Provo, UT
    Neutral Outlook

    I have been working at Novell full-time (More than 5 years)

    Pros

    Health Benifits
    Workload is manageable
    Environment

    Cons

    Pay could be better
    Some Field Reps try to take advantage of the Inside Reps.
    Having to argue with compensation team to get payed on an account you worked on.
    Having to use SAP(very time consuming)
    Some Field Reps don't make an effort to visit customers weekly

    Advice to Management

    more clarification on duties between Inside and Outside Rep. Make sure Field Rep are aware that they are not managers over the inside team.

There are newer employer reviews for Novell
There are newer employer reviews for Novell

See Most Recent

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