OMSI - Depends on department | Glassdoor
There are newer employer reviews for OMSI
There are newer employer reviews for OMSI

See Most Recent

"Depends on department"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Portland, OR
Former Employee - Anonymous Employee in Portland, OR

Pros

- Good, fun atmosphere
- Great people, effective at what they do
- Rewarding work
- Free entrance to museum

Cons

- Job security depends on economy. Lots of layoffs over the past couple years, but the ship seems to be righting itself as the economy gets better.
- Some politics depending on your department.

Advice to Management

You did what you had to to survive the recession. Listen to the customers better and OMSI's future will be bright.

Other Employee Reviews for OMSI

  1. "Mission-focused non-profit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at OMSI full-time

    Pros

    I was a back-office employee which can be a much different experience than those out "on the floor" or public-facing.

    NB: This was from 3-4 years ago, so things may have changed.

    1) The people -- The people who work there are generally great. Everyone's there for the same reason and trying to inspire wonder through science.

    2) Good work-life balance.

    3) Easy to talk to management -- plenty of the managers were promoted from within so know what it's like. This extends up to the president. You could have a nice casual chat with her. See #1.

    4) Benefits? I never had a problem with the health coverage, but I'm a single user of it. I remember people with families complaining of the cost. So maybe "adequate for 1 person, no good for more than 1."

    5) Unique work experience. It IS a fun place to work.

    Cons

    1) Low pay -- it's a non-profit so don't expect to make a profit. I always felt they could do better despite being non-profit. Raises don't nearly keep up with cost-of-living increases.

    2) Little room for advancement. To get any meaningful advancement, you'll have to make up a new position/title for yourself, and get it approved. You'll notice people have all kinds of titles and there's little consistency because of this. Possible to move into management as they will hire from within, but often the managers are "lifers." Also, people are eager to work for OMSI, so you're easy to replace if you decide you need advancement or you'll move on.

    3) Turn-over in staff -- because of low pay and little room for advancement there is high turnover in the staff moving on to bigger and better things. Most won't regret the time they spent, but won't stay more than a few years (unless they're an aforementioned "lifer.") The good side? You get to meet a new group of great people!

    4) Bad vacation accrual rates. You have 2 weeks a year until year -5-. Then it's up to 3. You're sitting at 3 years until year 10 when it bumps up to 4. But they're usually flexible about letting you take unpaid time off if you want.

    5) Risk of layoff -- Every few years there was a budget crisis and some layoffs. Front-office staff is usually harder hit than back-office. But back-office staff was often dependent on outside funding (grants etc) which may or may not come through.

    Advice to Management

    Your most valuable asset is your people and you should value them appropriately.


  2. "Guest Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at OMSI part-time (More than a year)

    Pros

    Great co-workers, positive environment, customers are usually great, learn a lot about customer services very quickly, given the chance to work within systems and database work that most other customer service positions wouldn't have.

    Cons

    Very low pay, given false impression of being able to work way up and then never given the chance to do so, everyone is over worked (position is part time but you can work over 40 hours in a week during holidays), that rare horrible customer will ruin your week because they are bad

    Advice to Management

    Increase pay and commissions! Don't be afraid to push your employees up the ladder and then lose someone on the front line. You lost me all together because I wasn't getting the opportunity and it looked like I never would.

There are newer employer reviews for OMSI
There are newer employer reviews for OMSI

See Most Recent

Work at OMSI? Share Your Experiences

OMSI
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or