Ocean State Job Lot - Alright but not worth the stress. | Glassdoor
There are newer employer reviews for Ocean State Job Lot
There are newer employer reviews for Ocean State Job Lot

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Helpful (1)

"Alright but not worth the stress."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Negative Outlook
Disapproves of CEO

I worked at Ocean State Job Lot full-time (More than 3 years)

Pros

Honestly everyone in the store was great to work with. Fun merchandise. Free health insurance for full timers.

Cons

From the moment you are hired they are looking for ways to get rid of you. Impossible to get time off. You could put a request in a month in advanced and would get anger from all upper management. Get told after request ok'ed that no you can not have it and the slips you write it on goes missing because you are not allowed to take them for yourself. Everything would change day to day. Depending on if the DM or the RM came if word was that one would come it would be walking on egg shells. No one would take responsibility for them selfs. Blame would be put to the person under them. Not enough staffing at all. Cutting hours then wondering why customers walk out. Had gone to management for almost 2 years over an associate who would cuss at shoppers hide in the bathroom for at least an hour a shift and yet nothing would be done. Any questions to management would result in them telling you I don't know call customer service all over returning a 5 dollar item. No chance for a promotion no matter what they tell you.. You will get the run around even from the DM's. Not worth your time as a full time job at all. Part time job it's not that bad.

Advice to Management

There needs to be communication

Other Employee Reviews for Ocean State Job Lot

  1. "Chain Possibly on the Verge of Losing It's Identity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ocean State Job Lot full-time (More than 10 years)

    Pros

    * Excellent employee discount (20% standard on 95% of items), occasional 30% or 40% employee shopping nights.
    * Management has some good benefits including quarterly 3 day weekends, paid family medical and performance based bonus program
    * 100+ locations, constantly growing, company gives solid appearance
    * Paid health insurance (single) at associate level for full-timers
    * If you're a good merchandiser and a fast learner, putting out product can be fun
    * Very fast paced, no two days are the same
    * Some product is a genuine, unbridled bargain. Sometimes you have employees scrambling to see new product and all you hear are "oohs" and "ahh"s. THAT'S the kind of stuff that's fun to put on the floor. When WE can be excited about it, we can get our customer base excited about it
    * Company is extremely passionate about donating to charity (which can eventually be a con because our customer base is beginning to grow tired of being constantly accosted at POS to donate to charities they may not be familiar with or care about).

    Cons

    * Poorly implemented new freight program that rewards speed over quality, presentation and correct adjacencies and categorization of product
    * Limited amount of internal promotion, very limited success in training associates to be management, limited success with management turnover overall.
    * No formal merchandising training or standard, giving a terribly uneven look to the stores
    * Bloated upper management that seems to exists solely to usurp direction from other upper management
    * Rapidly shrinking work-force due to reduced hours which equals recovery standards that suffer more and more every day
    * Issues with merchandise variety: Sharp decline in "exciting closeouts" or "awesome deals" the company was founded on. Too many purchases from buyers are total "dogs" that haunt the shelves for years and permanently monopolize valuable space as they gradually slide to "obsolete". Too many high ticket items that do not sell when our customer base was trained to shop us for basic items at good prices, which we occasionally fall short on now.

    Advice to Management

    There are waaaaay too many "Chiefs" above store manager level. Perhaps the stores wouldn't be so jacked up-looking if there were fewer people giving direction. Buyers need to be looking for more variety and "adventure" rather than relying far too much on "tried and true" to prop up flat-lining sales and strange off-kilter closeouts that are of limited appeal or value.


  2. Helpful (1)

    "Good Company to work for if you like closeout retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ocean State Job Lot full-time (More than 5 years)

    Pros

    The company offers pretty decent benefits to full-time/salaried employees. You're never bored as the merchandise itself and the way it is presented is always changing.

    Cons

    Privately held company, so profits, losses, margins, etc are not shared at the store level. If they were the store could react to improve results.

    Advice to Management

    Talk to store level management about what could be improved or what they need in their building to be successful. Stop listening to DM's and RM's who will sugar coat the truth and make things seem way better than they actually are.

There are newer employer reviews for Ocean State Job Lot
There are newer employer reviews for Ocean State Job Lot

See Most Recent

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