Decent company, poor management - Energy Specialist Octopus Energy Employee Review

3.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Good company culture, fair pay

Cons

Awful customers, management isn’t great, development seems good but is a bit of a con

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Octopus Energy Response
2y
Thanks for taking the time to leave your review and for providing your feedback. I completely agree that the role of Energy Specialist is a really demanding one, and that there are lots of aspects to the role that aren't just calls and emails. We are constantly looking for better ways to measure and quantify all of the other pieces of work that go on in the background to support our customers and I do think we are getting closer to that so I'm hopeful you'll see the fruits of these changes soon. If you did want to come and have a chat to me about it in more detail free free to DM me (or anyone else that you feel comfortable reaching out to). Lynne Higgins Head Of Operations

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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