Unfortunately changing and not for the best . Wouldn't recommend. - Duel Fuel Engineer Octopus Energy Employee Review

2.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Van provided, lunch allowance, tools provided, good uniform. Good people overall. Job security.

Cons

A few months ago you couldn't find a single engineer who had anything negative to say about working for octopus, unfortunately the changes in the past couple of months have completely changed this. Most engineers are very experienced in the industry and joined octopus on a much lower salary as a non micromanaged work style and comfortable work load was the benefit. Now you are expected to do 5,6,7, jobs a day to the highest standard of install in the industry, start and finish times being scrutinised, no time allowance in day to charge and sort stock. A very small asset bonus is paid from the 7th meter (or the overtime hours if gone over shift you don't get both! Ev upskilling promised to all with with a bug fan fare this been put on hold until further notice. Honestly burn out and stress is very common now when talking between engineers, it's such a shame as it really was faultless prior to this, you had a skip in your step each day now its dread looking at what work you have the next day.

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Octopus Energy Response
1y
Thank you for taking the time to share your experience. I'm sorry to hear that recent changes have impacted the way you feel. Our engineers are the backbone of what we do, and we never want anyone to feel overworked or undervalued. I understand that workload, start and finish times, and career development opportunities are key concerns for you, and we are actively reviewing these to ensure we strike the right balance. We’re also currently reviewing the time for van charging and stock pick-up to make sure engineers have the support they need to do their jobs effectively. While change is sometimes necessary, it’s important to us that we continue to listen, learn, and adapt in a way that supports our teams. Your feedback is invaluable, and I'd love to speak to you directly if you’re open to it? Please don’t hesitate to contact me at jason.smith@octopusenergy.services

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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