Office Depot - ISCE program = FEAR Campaign | Glassdoor
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There are newer employer reviews for Office Depot

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Helpful (2)

"ISCE program = FEAR Campaign"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Houston, TX
Former Employee - Manager in Houston, TX
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Office Depot full-time (More than 3 years)

Pros

When I started with the company in 2007 it was fantastic. We had the usual payroll constraints and would always wish we had an extra person or two to help out but overall we were happy, and morale was high. We would work hard and our upper level managers appreciated us. As managers we were empowered to make business decisions based on how we perceived they would positively impact our business. Over time, that model changed and there was a correlation between how well the employees were treated and the decline of our overall sales.

Cons

The upper level management has grown increasingly incompetent and increasingly dishonest. They value their egos over the long term viability of the company. The ISCE program is a fear campaign more concerned with disciplining associates than satisfying the customer. Morale is terrible within the company and productivity is on the decline.

Advice to Management

Take care of your employees and they will take care of your customers. Harass your managers and cut the salaries of your assistant managers and you breed a compliance culture dead set on doing the absolute minimum required to do their jobs.

Other Employee Reviews for Office Depot

  1. Helpful (1)

    "Great Training for Sales Reps"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Major Account Manager in Signal Hill, CA
    Former Employee - Major Account Manager in Signal Hill, CA
    Recommends
    Neutral Outlook

    I worked at Office Depot full-time (More than 3 years)

    Pros

    Provides everything you need to do your job, product training, etc.

    Cons

    Very cliquey, tough to break into management.

    Advice to Management

    Break up some of the management clicques.


  2. "Worst Job Ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS in Overland Park, KS
    Current Employee - CSS in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Office Depot part-time (Less than a year)

    Pros

    Its a job. There's a paycheck...

    Cons

    Constant micro-management, obnoxious in-ear radios, lousy management, bad scheduling, being asked to pick up other people's slack, fairy-tale opportunities for commission, low low low pay. If you want to feel unappreciated, this is just the job for you!

    Advice to Management

    Give it up. Somebody else mentioned that your ISCE program is more about measuring employees than actually helping customers. Get out of people's ears and they could actually have a real conversation with your customers.


There are newer employer reviews for Office Depot
There are newer employer reviews for Office Depot

See Most Recent

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