Office Depot - Keep on looking... | Glassdoor
There are newer employer reviews for Office Depot
There are newer employer reviews for Office Depot

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Helpful (1)

"Keep on looking..."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Lead Engineer in Delray Beach, FL
Current Employee - Lead Engineer in Delray Beach, FL
Doesn't Recommend
Disapproves of CEO

Pros

Fortune 200 company, Industry Visibility

Cons

lack of leadership, greed at the executive level, direction-less ideas, top-heavy reporting structure, poor benefits, very low morale

Advice to Management

It doesn't hurt to say thank you from time to time. With the work environment as poor as it is, being gracious for the extra time and effort employees put in, a thank you would at least help ease some of the anxiety and poor

Other Employee Reviews for Office Depot

  1. Helpful (1)

    "stevie needs to go"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tonawanda, NY
    Current Employee - Anonymous Employee in Tonawanda, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    regular customers. great employees we all get along

    Cons

    cut in hours (gee lets give stevie a rise, his doing a wonderful job), health insurance sucks (for a compnay this size you would think that it would have better health insurance). corp. higher ups worried about rewards cards signups then selling to the customer. what a joke dont forget to have an "expert person" at the door to greet the customers, what customers?? they need to go back to the basics, the way it was 10 years ago. so many customers hate to come in and not be able to find help when they need it.

    Advice to Management

    wake up and smell the coffee and go back to excellent customer service


  2. Helpful (1)

    "the more complex you get, the less the outcome will be."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in West Delray Beach, FL
    Current Employee - Customer Service Specialist in West Delray Beach, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Lots of new work. Most of it actualy to find workarounds for new programs/actions.

    Cons

    Lots of new work, most of it you would expect at a SOHO company. Software poor, workflow only optimized if at all on departement level.

    Advice to Management

    Listen more to the people that are in daily contact with the customers. Dont believe that crowds of unexperienced new Cracks from Unviversitys are able to find out how "blackpowder" is made. Scientific Theories about what customers expect have the problem that they are only theory... real life people are different then statistics-

There are newer employer reviews for Office Depot
There are newer employer reviews for Office Depot

See Most Recent

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