Office Depot - got to improve my customer service skilles | Glassdoor
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There are newer employer reviews for Office Depot

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"got to improve my customer service skilles"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Specialist I in Niles, IL
Current Employee - Customer Service Specialist I in Niles, IL
Doesn't Recommend
Positive Outlook
Approves of CEO

I have been working at Office Depot part-time (More than 3 years)

Pros

flexible hours great customer and worker interaction.

Cons

long hours at times and expected open availability

Advice to Management

more growth opperunties

Other Employee Reviews for Office Depot

  1. Helpful (4)

    "Slackers welcome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice building. There's a gym and a view of the golf course. Cafeteria is decent. Pay is good and we always have ample supplies.

    Cons

    Dysfunctional from top to bottom. There is no trust between managers and developers. Slackers can work there forever but having passion can get you in trouble. Culture rewards dysfunctional behavior and promotes those who seek consensus rather than take risks.

    Advice to Management

    Start managing the people instead of the projects.


  2. "Office Depot provided a fun, dynamic workplace with plenty opportunity to hone costumer service skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy Center Associate in Dallas, TX
    Former Employee - Copy Center Associate in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Office Depot part-time (More than 3 years)

    Pros

    The copy center department always has new challenges and projects everyday. You never get bored. Upper management allowed you to be independent and make your own decisions.

    Cons

    Customers often times try to degrade you for working in retail. Coworkers may not have same work ethic and high standards set by the department and store as a whole. Not everyone pulled their weight.

    Advice to Management

    Share any issues or concerns to nip them in the bud.

There are newer employer reviews for Office Depot
There are newer employer reviews for Office Depot

See Most Recent

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