Office Depot - got to improve my customer service skilles | Glassdoor
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There are newer employer reviews for Office Depot

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"got to improve my customer service skilles"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Specialist I in Niles, IL
Current Employee - Customer Service Specialist I in Niles, IL
Doesn't Recommend
Positive Outlook
Approves of CEO

I have been working at Office Depot part-time (More than 3 years)

Pros

flexible hours great customer and worker interaction.

Cons

long hours at times and expected open availability

Advice to Management

more growth opperunties

Other Employee Reviews for Office Depot

  1. Helpful (4)

    "Slackers welcome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice building. There's a gym and a view of the golf course. Cafeteria is decent. Pay is good and we always have ample supplies.

    Cons

    Dysfunctional from top to bottom. There is no trust between managers and developers. Slackers can work there forever but having passion can get you in trouble. Culture rewards dysfunctional behavior and promotes those who seek consensus rather than take risks.

    Advice to Management

    Start managing the people instead of the projects.


  2. Helpful (1)

    "Just good people struggling to earn a living"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SBT Manager in Garden Grove, CA
    Former Employee - SBT Manager in Garden Grove, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Office Depot full-time (More than 10 years)

    Pros

    meet some nice people, learn how to survive

    Cons

    A few managers are excellent, but most are not. If you don't get a good one your life will be miserable. Short-term thinking is what it's all about. "Make bonus today, let the company burn tomorrow." This thinking goes all the way to the top especially with the merger we just went through.

    Advice to Management

    Hopefully the new CEO will have the guts to turn the ship around and get rid of the management that is ruining the company because of their own greed.


There are newer employer reviews for Office Depot
There are newer employer reviews for Office Depot

See Most Recent

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