OfficeMax - Expectations of the job are on the rise, which don't match low wages | Glassdoor
There are newer employer reviews for OfficeMax
There are newer employer reviews for OfficeMax

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"Expectations of the job are on the rise, which don't match low wages"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Specialist
Current Employee - Sales Specialist
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at OfficeMax full-time (More than 3 years)

Pros

Job is fairly easy, can earn spiffs to supplement base pay

Cons

Low base pay, store policies are consistently broken in order to give customer whatever they want, seems as though higher management expects us to care when it seems as though they don't. Job isn't mentally stimulating and boring.

Other Employee Reviews for OfficeMax

  1. "OK place to work!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Meet really nice people, sometimes the hours are great, earning more money on your check for selling max assurance or essential kits. very flexible since I was still highschool and had extra activities.

    Cons

    mangers never help out with tasks, they always push you to sell essential kits, always having to ask customers if they want printer paper, refilling ink(you get the stuff all over your hands, even clothes), putting the ads out for the upcoming sale(UGH)-sometimes stay 2 hrs after the store close to finish the ad.


  2. "Not worth the time!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    a little higher than minimum wage
    pleasant customers

    Cons

    The are overly vigilant with maxassurance plans on customers. It's to the point in which they want you to beg the customer to purchase a plan . Any time a customer is not interested in the plan, management will have you lie and say the item is not in stock so it doesnt mess up maxassurance numbers . When I say they are pushy, they are pushy to the point of annoyance.

     Managers constantly belitte entire store until max assurances go up. Path of mobility is non-existent. Even if you do move up as a keyholder you dont get a raise. It's more responsibility with no compensation, yet management expects you to want to be full time when there is no chance of mobility. Micromanaged to death on everything! (paper, maxasurance, maxperks, kits, etc)

    Overall a really bad company to work for that really does not care for the employee or customer. It's all about profit, paper, perks, and plans.

    Advice to Management

    Re-structure the entire company and for God's sake quit being so pushy with the plans. You are literally pushing your customers into the doors of Depot, Walmart and Staples. Your stocks have dipped tremendously for a reason, yet all you can do is have management pressure your associates to sell sell sell. Customers get frustrated with being begged for plans and they also get aggravated at checkout because you guys make us ask them for paper, perks, etc. I see you guys will not learn your lesson until OMX closes its door which is why I am leaving this sinking ship

There are newer employer reviews for OfficeMax
There are newer employer reviews for OfficeMax

See Most Recent

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