OfficeMax - Failing to Realize Potential Due to Poor Business Model | Glassdoor
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There are newer employer reviews for OfficeMax

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Helpful (1)

"Failing to Realize Potential Due to Poor Business Model"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Desktop Publisher in Dallas, TX
Former Employee - Desktop Publisher in Dallas, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at OfficeMax full-time (More than 3 years)

Pros

Copy center had a variety of options at a reasonable cost and provided custom solutions to the employees. Benefits were decent, once I got them, which took over a year of full-time work. I did have a few opportunities to use my creative skills and assist worthwhile customers. Varied experience beneficial and gave transferable skills for other work.

Cons

Poor management that failed to recognize the value of its employees' ideas and skills. Management often complained about mistakes, but rarely rewarded consistent, hard work. Business model of expecting production and design staff to wait on customers in the middle of projects, regardless of impending deadlines, caused customers that were not in the store to have their work placed on hold or miss their deadlines in preference of walk-up customers, yet they didn't want the employees to do on-the-spot work. They refused to give employees working full-time the full-time status required for benefits. Non-degreed employees were never considered for corporate work or given much opportunity for advancement. When I returned to school, they refused to work with my school schedule.

Advice to Management

Listen to your employees and work harder to create a positive work environment. I hope this is more the case now. Allowing design and production staff to focus on design and production means that orders are completed on time and the work is quality. Have front-end people focus on walk-up customers and order management so that the workflow runs more smoothly. Encourage excellence through career advancement of employees that demonstrate dedication to the business by faithful customer care and quality work.

Other Employee Reviews for OfficeMax

  1. Helpful (1)

    "Had fun but it got boring..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Bloomington, MN
    Current Employee - Sales Consultant in Bloomington, MN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at OfficeMax part-time (More than a year)

    Pros

    Small, close, fun staff. If you can sell you can make some SPIFFS..Easy Easy job

    Cons

    Lazy management..Lazy people..Repetitive jobs and tasks....2 or 3 people do all the work to keep the store functioning..Low pay for being able to do any position in the store..No chance for promotion if you are a good worker

    Advice to Management

    Bring back some of the stuff that works like coaching each other and check the security systems more to catch fraud to payroll...Reward the hard workers


  2. Helpful (1)

    "WORST COMPANY IN THE WORLD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Tarentum, PA
    Current Employee - Sales Specialist in Tarentum, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at OfficeMax full-time (More than a year)

    Pros

    getting to help customer and learn about new tech products, working with the different types of employees.

    Cons

    micromanagment, inconsistancy, the expectations are out of this world, no room for promotion to asm or sm, at that point they hire out side of the company

    Advice to Management

    take a step back, you sell office supplies, have some fun!

There are newer employer reviews for OfficeMax
There are newer employer reviews for OfficeMax

See Most Recent

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