OfficeMax - Not the best but it pays the bills | Glassdoor
There are newer employer reviews for OfficeMax
There are newer employer reviews for OfficeMax

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"Not the best but it pays the bills"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Impress Supervisor (Key)
Current Employee - Impress Supervisor (Key)
Recommends
Neutral Outlook
No opinion of CEO

I have been working at OfficeMax full-time (More than 5 years)

Pros

If you get the right group of co-workers everything will be fine.

Cons

Having the wrong people to work with will make it a nightmare

Advice to Management

Pay your employees more than 7.50 an hour. They are worth much more.

Other Employee Reviews for OfficeMax

  1. "Can not depend on others"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay for job position and also store manager and assistant manager fun. Not hard and very flexible with school.

    Cons

    Other people do not work efficiently, they do not carried their weight.


  2. Helpful (1)

    "Automaton Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OfficeMax part-time (More than 5 years)

    Pros

    - Generally friendly co-workers
    - Some managers actually abide by the "open-door" policy
    - Occasional recognition of hard work
    - Flexible scheduling and willingness to grant more hours (below full-time, of course) to employees who make it a priority to get things done

    Cons

    Associates are micro-managed to an astonishing degree; performance is solely graded on numbers: max assurance plans, maxperks signups and uses, sales of whatever paper is on special at the register, and control center services. Corporate dispenses "sales strategies" that are painfully robotic and are, in general, offensive to humanity.

    An illustration:

    A customer arrives at the register. The sales associate behind the counter is required to ask:

    1. If the customer would like X paper for X amount
    2. If the customer has heard about our MaxAssurance plan (if applicable)
    3. If the customer has a Perks account, and if not, if they would consider signing up
    4. If the customer would be willing to fill out a customer service survey

    After this sort of experience, it's not surprising in the least that many customers are unnerved and leave feeling manipulated and treated as inhuman money-spending "things."

    I find it hilarious that the company stresses the importance of ethics and integrity while simultaneously working people 30-38 hours per week for years on end in order to avoid making them full time and thus, giving them benefits. That's fine with OfficeMax, however: they know that the economy is bad and that disgruntled employees who leave will be replaced immediately by people who are out of work and desperate. Furthermore, their sales "incentives" and "Associate Perks" are laughable and unsurprisingly elicit little reaction by employees.

    OfficeMax is steadily rotting. Changes to the store are churned out with little thought or preparation in order to align with the strategies of more successful retailers, and they fail for precisely that reason: disorganization and a severe lack of foresight and critical thinking result in ineffective policies that are hurriedly replaced by other hack-job policies in an attempt to fend off losses. Entropy festers.

    Advice to Management

    Start over. Treat employees as human beings, give them substantive incentives, and watch them turn the company around. The core of the business depends on the actual interactions of employees with customers, and if this relationship can be improved, OfficeMax will thrive. Until that happens, and as long as OfficeMax management views man as a statistic, they will continue to decline and will inevitably fall into irrelevancy and, eventually, bankruptcy.

    Good luck, OfficeMax. I know you'll need it.


There are newer employer reviews for OfficeMax
There are newer employer reviews for OfficeMax

See Most Recent

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