OfficeMax - Its decent. I was assistant manager | Glassdoor
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Helpful (2)

"Its decent. I was assistant manager"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at OfficeMax full-time (More than 5 years)

Pros

Decent hours. Can move up if numbers are good.

Cons

Once an assistant manager or store manager there is very little upward movement. Pay is horrible also.

Other Employee Reviews for OfficeMax

  1. Helpful (5)

    "Disingenuous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at OfficeMax full-time (More than 3 years)

    Pros

    The environment is mostly laid back. Having been a retail manager at other companies with double the pay as well as work load, I can tell you that Officemax does not really expect any real labour out of their employee's, nor do they really have the tools/infrastructure that real efficient retailers have. Things which as an employee can be great but agitating.

    Cons

    The biggest con is that the focus of office max is to force employee's to use the "hard sale" to push unnecessary ,over priced, and dubious at best services and warranties. Which is very ironic considering they pride them selves on being one of the "most ethical" corporate entities.

    These services include the "Essentials Kit", "Max Assurance", and "Ctrl Center Computer setup/repair".

    First of all, the "Essentials kit" tend to be be the "max assurance" extended warranty with nearly zero cost extras like furniture polish/usb cable/ a ream of printer paper. Absolute rip off. Price ranges from 40-200$ depending on the price of the item you are buying it for.

    The "Max Assurance", is an extended warranty that you redeem over the phone. It usually only covers year two and three(the years which consumer reports say its least likey to break), and nonsense like day one surge protection. Do you ever see people rushing to replace all of their electronics after a thunder storm? Me either.

    "Ctrl Center Services" is also bogus. You bring your computer in for a free "pc check up" which is a scan that 90% of the time will recommend a 200$ repair package regardless of any problems actually existing on the computer, the idea being that you can then down sell them the same services at a lower price point. They also do pc set up for the same outrageous prices which more or less involve uninstalling a couple of programs and setting your computer to automatically update windows or occasionally defrag.

    Rude employees and inexperienced managers as well, but that helps keep the employee's in the dark about the ridiculous services they offer.

    Advice to Management

    Cut your work force in half, and adopt a more ethical strategy for growing your business like controlling your out of stocks, revamping your infrastructure and cutting your labor force in half and implement a proper discipline structure


  2. "Great experience."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay and benefits. Good hours of operation for a retail store. Great peple to work with.

    Cons

    Not a lot of hours given to staff the store properly. Hard to fire people.

    Advice to Management

    Need more payroll to offer better customer service and get all tasks done properly.

There are newer employer reviews for OfficeMax
There are newer employer reviews for OfficeMax

See Most Recent

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