OfficeMax - Micromanage me right out the glassdoor | Glassdoor
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There are newer employer reviews for OfficeMax

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Helpful (4)

"Micromanage me right out the glassdoor"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate
Former Employee - Sales Associate
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at OfficeMax full-time (Less than a year)

Pros

Somewhat flexible work schedule, can be good part-time job if you get a shift with a manager who leads, cares about customers AND employees and doesn't micromanage.

Cons

- Micromanaged to death
- Understaffed, no one to back up at the register.
- High pressure to sell Max Assurance with that being the only performance incentive
- No appreciation for delivering excellent customer service or for staying past shift to finish job.
- PIF card recognition program is weak. A once a month drawing for a $5 Visa gift card? Seriously?
- No positive reinforcement for doing a good job unless it is selling max assurance
- Self absorbed management who only care about bottom line numbers and not the well being of employees.

Advice to Management

Ever heard of Fortune Magazine's 100 Best Places to Work? Employees come first because they take care of the customers. Pay them a fair, competitive salary and treat them with respect, dignity and appreciation. Provide leadership training.
Sales Associates and Cashiers make a lasting impression on customer perception of store and will impact repeat business.
Ensure staffing levels are adequate so customers don't have to search out employees for help. It will also help loss prevention.
If Office Max/Depot continues to operate with razor thin margins, you are doomed to fail.
District Managers are not gods. Everyone freaks out when there is an impending visit and a lot of last minute, unplanned and unscheduled work to clean store like it is the Vatican. No thank yous for staying late.
Alliance with Go Daddy and offering their services was a poor idea. Go Daddy ads objectify women and it's embarrasing having to promote that product.
This store is in the greater Seattle area.

Other Employee Reviews for OfficeMax

  1. Helpful (1)

    "The Worst Company Ever !!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse in Orlando, FL
    Current Employee - Warehouse in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OfficeMax full-time (More than 5 years)

    Pros

    There is no real pro's on this company.The only good thing is the you can come to work on this warehouse and do what you want and your supervisor would not care to tell you you are doing something wrong, employees here run this warehouse.

    Cons

    We were surprise to hear that this company won an award for one of the most ethical company.They must of purchase this recognition.This company constantly shows no values and no respect for there customers.They have an open door policy that is a complete FAKE.Ones you try to use the open door policy you become a target and they would make your life a living hell and that is the reason employees no longer report abuses and other activities that are going on because they are affraid to become a target.

    Supervisors spend more time on there cell phone and in the office instead of giving follow up to there employees.This warehouse looks more like a park than a cfc.20 % of the employees have to carry the other 80% in order to have the job done.

    Advice to Management

    My advice to head managment, get an undercover employee to work in the Orlando CFC so you can witness first hand all the abuse that is going on on behalf a the managment and employees and please get this supervisors and managers remove with new managment that holds no friendship with anyone in this warehouse in that way they can make desicions based in facts and company policies rather than friendship.


  2. "Fast-paced retailer facing a period of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Naperville, IL
    Former Employee - Anonymous Employee in Naperville, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at OfficeMax full-time (More than 5 years)

    Pros

    There is a lot of potential for the future, since the company is currently ranked third behind SPLS and ODP ...

    Cons

    ... Whether OMX transforms its strategies into a position where it can beat out ODP for the number 2 spot is yet to be seen. Analysts have been speculating a merger between OMX and ODP for years, so that's always a possibility, too.

    Advice to Management

    Create clear, concise strategies that employees can get behind and take an ownership stake in.

There are newer employer reviews for OfficeMax
There are newer employer reviews for OfficeMax

See Most Recent

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