OfficeMax - Pretty Good | Glassdoor
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There are newer employer reviews for OfficeMax

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"Pretty Good"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Neutral Outlook
No opinion of CEO

Pros

Good co-workers and fun work environment. Generally get to move around and do a variety of tasks.

Cons

Little to no pay increases
Management constantly pushed the selling of extended warranty plans and became frustrated if you didn't meet goals. Often there were simply not enough opportunities to sell.

Other Employee Reviews for OfficeMax

  1. Helpful (2)

    "Its decent. I was assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OfficeMax full-time (More than 5 years)

    Pros

    Decent hours. Can move up if numbers are good.

    Cons

    Once an assistant manager or store manager there is very little upward movement. Pay is horrible also.


  2. Helpful (5)

    "Disingenuous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at OfficeMax full-time (More than 3 years)

    Pros

    The environment is mostly laid back. Having been a retail manager at other companies with double the pay as well as work load, I can tell you that Officemax does not really expect any real labour out of their employee's, nor do they really have the tools/infrastructure that real efficient retailers have. Things which as an employee can be great but agitating.

    Cons

    The biggest con is that the focus of office max is to force employee's to use the "hard sale" to push unnecessary ,over priced, and dubious at best services and warranties. Which is very ironic considering they pride them selves on being one of the "most ethical" corporate entities.

    These services include the "Essentials Kit", "Max Assurance", and "Ctrl Center Computer setup/repair".

    First of all, the "Essentials kit" tend to be be the "max assurance" extended warranty with nearly zero cost extras like furniture polish/usb cable/ a ream of printer paper. Absolute rip off. Price ranges from 40-200$ depending on the price of the item you are buying it for.

    The "Max Assurance", is an extended warranty that you redeem over the phone. It usually only covers year two and three(the years which consumer reports say its least likey to break), and nonsense like day one surge protection. Do you ever see people rushing to replace all of their electronics after a thunder storm? Me either.

    "Ctrl Center Services" is also bogus. You bring your computer in for a free "pc check up" which is a scan that 90% of the time will recommend a 200$ repair package regardless of any problems actually existing on the computer, the idea being that you can then down sell them the same services at a lower price point. They also do pc set up for the same outrageous prices which more or less involve uninstalling a couple of programs and setting your computer to automatically update windows or occasionally defrag.

    Rude employees and inexperienced managers as well, but that helps keep the employee's in the dark about the ridiculous services they offer.

    Advice to Management

    Cut your work force in half, and adopt a more ethical strategy for growing your business like controlling your out of stocks, revamping your infrastructure and cutting your labor force in half and implement a proper discipline structure

There are newer employer reviews for OfficeMax
There are newer employer reviews for OfficeMax

See Most Recent

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