Reputable Company - Questionable Store Level, District Level Management - Loss Prevention, Associate Old Navy Employee Review

2.0
May 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The company actually use to be a great one for benefits, pay, ethics, development and upward mobility, however in the past two years everything has become less than desirable. Of late there has been general managers that promote on an associate's ability to smooze them rather than an associate's skills, work ethic, dependability, desire to move up the pipeline or any other redeeming qualities. It's more of who you know. Which is the major reason that most of the positions at and higher than General Manager, are filled with incompetent people, that surround themselves with associates they can blame when things go wrong, keeping their positions secure. At one time Gap Inc. incorporated policies that worked all the time, but they don't check up on what is actually going on anymore in the individual stores to ascertain that those policies are being followed. There are no surprise visits, no accountability of General Managers and up. Unethical behavior is happening constantly now, with associates not being afforded any recourse because of Gap's size and former reputation in the business.

Cons

many hours, no support, inappropriate comments, very low raises, dependability and loyalty isn't in your favor, no training, nepotism.

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5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve stayed with Old Navy through my entire undergrad and grad school experience. The best part about working here is how flexible they are with your schedule—they really work with you to make sure you can balance your shifts around classes and finals.

Cons

he holiday season is tough because Black Friday is now a mandatory 8-hour shift for everyone—no exceptions. Also, the attendance policy has become much stricter recently. They use a point system where you accumulate points for being even a minute late, which feels a bit extreme when you've been a loyal employee for years. It definitely makes the environment feel more rigid than it used to be.

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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