Old Navy - Friendly staff, horrible managers | Glassdoor
There are newer employer reviews for Old Navy
There are newer employer reviews for Old Navy

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Helpful (1)

"Friendly staff, horrible managers"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Old Navy Sales Associate in Scottsdale, AZ
Former Employee - Old Navy Sales Associate in Scottsdale, AZ
Recommends
Negative Outlook
No opinion of CEO

I worked at Old Navy part-time (Less than a year)

Pros

Employee discount at Old Navy, Gap, and Banana Republic
Fun work environment
Diverse work and employees
Flexible hours

Cons

Pushing Old Navy credit cards- This was by far the worst part of the job. You have to get a certain number of people to open Old Navy credit cards, which are a huge scam. If you don't open enough accounts, your managers will continually harass you. We actually had a list of people who didn't have enough hanging in the break room. So inappropriate.
Underqualified management- Seemingly everyday one of the managers was running around the store like a chicken with their head cut off and looked to be in over their head. One had a panic attack right on the store floor during shipment.
Rude/angry customers

Advice to Management

Chill out about the Old Navy credit cards. If you get your employees so worked up about opening credit card accouts, it makes it difficult to focus on other aspects of the job, like customer service! And, your credit cards have horrible terms & conditions, so it is hard to feel good about persuading someone to open one.

Other Employee Reviews for Old Navy

  1. "Misrepresented hours and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Old Navy Sales Associate in Houston, TX
    Current Employee - Old Navy Sales Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Old Navy part-time (Less than a year)

    Pros

    Discount is very good for all of their brands.
    Interview process was fun and easy, no sitting in a chair for it when I went.

    Cons

    Too few hours (average of 8 a week)
    Dishonest Management at my store.
    Favoritism in hours.
    No feedback on performance even when asked.
    Favoritism in hiring

    Advice to Management

    Don't tell a potential employee that you give "20 hour average" to the job that they are applying for, have them quit a "competitor" store (Target, who doesn't care if you work for anyone else except Walmart), and then give them almost no hours. Take the opportunity to give feedback on performance when asked questions like "Is there any reason I have so few hours this week?"


  2. "Amazing employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in Cedar Rapids, IA
    Current Employee - Visual Merchandiser in Cedar Rapids, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Old Navy full-time (More than a year)

    Pros

    Employees are well taken care of, good breaks and flexible schedules, pleasant work environment, company prides itself on customer service.

    Cons

    Any retail job can be frustrating when dealing with difficult customers, hours can be long on occasion.

There are newer employer reviews for Old Navy
There are newer employer reviews for Old Navy

See Most Recent

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