Old Navy - Company that is always trying to be innovative. | Glassdoor
There are newer employer reviews for Old Navy
There are newer employer reviews for Old Navy

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Helpful (2)

"Company that is always trying to be innovative."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Store Manager
Current Employee - Assistant Store Manager

I have been working at Old Navy full-time

Pros

There is a focus on people, constant development. Fun, upbeat environment. Stable work environment. Great benefits, medical, dental, vision, 401k, stock options, 4 weeks Paid Time Off to start. Part of Gap Inc, which gives you many transfer options if necessary.

Cons

Limited job growth without relocation, up to 20 miles from current location depending on next level position. High turn over for part time associates due to low hours/pay. Retail hours, especially during the holidays. Expect to work every holiday except Christmas. Work life balance is very limited October through January. No sick time, all built into PTO. Sometimes need to use PTO when hours are limited due to sales. Upper management changes every year.

Advice to Management

Payroll budgets too low to run a store properly. Most stores run on 75% of required staff due to this. Smaller sores have as low as 3 sellebrities (staff) closing, which doesn't allow for the service and neat/organized expectations set forth. Weekly sale events can get too gimicky, customers do not care about the funny names for the sale, they just want a good deal. The fun factor such as balloons just detract from actually selling. Maintain upper field leaders more than a couple years, too much reorganization.

Other Employee Reviews for Old Navy

  1. "Fast paced customer service oriented environment"

    StarStarStarStarStar
    Former Employee - Customer Experience Associate in Factoria, WA
    Former Employee - Customer Experience Associate in Factoria, WA

    I worked at Old Navy part-time (Less than a year)

    Pros

    Got along well with the team, managers knew the strengths/weaknesses of employees and assigned tasks accordingly

    Cons

    Very fast paced, store can get very messy very fast due to high volume of customers, hard to get a lot of working hours per week due to high number of employees


  2. Helpful (1)

    "Decent college or high school job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jacksonville, FL
    Former Employee - Sales Associate in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Old Navy part-time (Less than a year)

    Pros

    Fun, positive atmosphere. Good discount (50% off at Gap/BR, 25% off at Old Navy)

    Cons

    Customers can be rude. Low hours, even after gaining experience.

    Advice to Management

    When there are only 2-3 employees (or less), achieving RAD standards is impossible. The associates aren't being lazy, just way too much area to cover with too few people.

There are newer employer reviews for Old Navy
There are newer employer reviews for Old Navy

See Most Recent

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