Olive Garden Italian Restaurants - Poor Decision | Glassdoor
There are newer employer reviews for Olive Garden Italian Restaurants
There are newer employer reviews for Olive Garden Italian Restaurants

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"Poor Decision"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Server in Decatur, IL
Current Employee - Server in Decatur, IL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Olive Garden Italian Restaurants part-time (Less than a year)

Pros

The company is set up with it's employees in mind. It offers a lot of good things. Insurance, help to it's employees who are in need. Good training. The food is good, and the standards are high. If the individual restaurants were ran according to plan, this would be a great place to work

Cons

In this location, the management staff, save one, talk down to the team members. Different rules for different team members, Team work is only reciprocated by a select few for a select few, everyone else has to fend for themselves, This is the first restaurant I have ever worked in, where the managers do not go out on the floor and greet guests. The only time they are on the floor is if there is an issue. I hear other servers talking, so I know it isn't just me, tips are generally small. Not what one would expect from this type of restaurant. Coming here to work was a poor decision on my part.

Advice to Management

Speak to your team members like they are grown ups and not naughty children. You hire grown ups, treat them accordingly. Go out into your dining room and say hello to your guests. You are here to insure that all goes well, not to watch a train wreck and then assign blame.

Other Employee Reviews for Olive Garden Italian Restaurants

  1. "Good people, poor management, and terrible shifts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Reno, NV
    Former Employee - Server in Reno, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Olive Garden Italian Restaurants full-time (Less than a year)

    Pros

    There is alot of support and the menu is exceptionally easy to learn

    Cons

    4 split shifts a week that were random with up to 3 hours between them. Made coordinating daycare and other weekly tasks difficult to schedule in advance.

    Advice to Management

    Servers may be a dime a dozen, but that does not mean that they should be treated like cattle.


  2. "It was an alright transition job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Logan, UT
    Former Employee - Server in Logan, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Olive Garden Italian Restaurants part-time (More than a year)

    Pros

    -easily switch/pick-up/get rid of shifts
    -potential to earn a decent amount on weekends
    -pretty easy job

    Cons

    -poor management
    -"the customer is always right" mentality among managers. This leads to employees being punished for stupid things caused by the customer.
    -never knew how long your shift would be. If it was a slow day you'd be sent home.
    -very unsteady pay
    -management doesn't recognize the employees enough for good performance

    Advice to Management

    -listen to your employees
    -the customer is NOT always right
    -recognize all employees, not just the ones that suck up to you

There are newer employer reviews for Olive Garden Italian Restaurants
There are newer employer reviews for Olive Garden Italian Restaurants

See Most Recent

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