Omni Hotels - Great focus on employee and customer satisfaction! Thorough training and manager-approachability. | Glassdoor
There are newer employer reviews for Omni Hotels
There are newer employer reviews for Omni Hotels

See Most Recent

"Great focus on employee and customer satisfaction! Thorough training and manager-approachability."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Front Desk Agent in San Antonio, TX
Current Employee - Front Desk Agent in San Antonio, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Omni Hotels part-time (Less than a year)

Pros

Management is very accessible and open to conversation. Very flexible scheduling, great for students - both part-time and full-time. Great at motivation and technique correction. Feels very tight-knit and has great synergy. Young management staff with fresh outlooks and creative innovations. Hotel is newly renovated. Event space is heavily used and has been Brides Choice for the last few years running.

Cons

Departments sometimes conflict with common goal, as many hotels typically face as a challenge. Older hotel in the process of renovating offices, on the upswing aesthetically.

Advice to Management

Continue to innovate and over-communicate with your employees and upper management to maintain a common goal.

Other Employee Reviews for Omni Hotels

  1. "Over worked and under paid"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Decent benefits, can play golf for a discounted price

    Cons

    Averaged working 16 hour days for several months due to bad management

    Advice to Management

    Hire more people


  2. Helpful (3)

    "DO NOT WORK HERE!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Omni Hotels full-time (More than a year)

    Pros

    It is a three star hotel. You meet great people.

    Cons

    The managers do not respect you at all. They build the position up and let you believe you are going to make a ton of money and then you don't even make minimum wage. They do not appropriately train you and let you learn on your own, but they expect you to give four diamond service. They do not give you the tools you need to do your job. They do not care about any issues you experience while working here, because they can easily replace you with a sad sap who thinks the place is great (takes about two months for them to figure it out). They have a high turn over rate, which means that the people who do work here dont want to. My advice to a future applicant: DO NOT APPLY HERE!!! and if you don't believe me, go to the Omni Richmond and ask the workers if they like their jobs. Ask more than one person, they will tell you.

There are newer employer reviews for Omni Hotels
There are newer employer reviews for Omni Hotels

See Most Recent

Work at Omni Hotels? Share Your Experiences

Omni Hotels
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or