OneMain Financial - Lending done human? Yeah right | Glassdoor
  1. "Lending done human? Yeah right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Loan Specialist in Green Bay, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OneMain Financial full-time for less than a year

    Pros

    Decent hourly and the benefits are good for starting out.

    Cons

    The commission is awful, in our district only like 25% got the minimum needed for the commission and it was like $200 before taxes. Management doesn’t care how you get the numbers as long as you get so other branches in the district did some shady stuff which puts our customers in bad situations. If a customer is 5 days late for a payment (with a 10 day grace period) you better max out your collection calls to them...

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    Advice to Management

    Actually create a set of guidelines and procedures that are clear and consistent. Too much grey area like some branches can add a spouses income if they aren’t on the loan while some can’t. While in the procedures it says that you can’t. The training needs to be more hands off, watching the videos made me felt like I stepped into a fast food place watching introduction videos.

    OneMain Financial2018-05-20

    OneMain Financial Response

    June 8, 2018Community Manager

    We're sorry you feel this way, and we take this matter seriously. The Customer Commitment and Borrower's Bill of Rights establish a guiding compass for our interactions with our customers. We're committed to responsible lending. If you believe this has not been followed, please ...

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  1. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Rockledge, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneMain Financial full-time for more than 10 years

    Pros

    I have a great management team, always opportunities to advance.

    Cons

    I really can’t think of any downsides.

    OneMain Financial2019-07-20
  2. "Overall a good company to work for, can provide stability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OneMain Financial full-time

    Pros

    Pay is competitive, they are trying hard to catch up on technology

    Cons

    There are a lot of re-alignments and re-organizations. I was affected 2 times in 3 years and ultimately was laid off. They have very lofty goals for delinquency.

    Advice to Management

    You really expect a lot of your managers. You talk a good game with work /life balance, but I didn't really have it.

    OneMain Financial2019-07-18

    OneMain Financial Response

    July 19, 2019Sr. Social Media Community Manager

    Thank you for sharing! We are happy to hear about your positive experience and wish you well in your future. - CK

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