OpenText - Awful company in all regards | Glassdoor
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There are newer employer reviews for OpenText

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Helpful (21)

"Awful company in all regards"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Regional Vice President in New York, NY
Former Employee - Regional Vice President in New York, NY
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at OpenText full-time (More than 3 years)

Pros

As hard as I try to think of some pros, I really can't come up with any.

Cons

- no innovation at all
- all products are merely on life support to wring every last maintenance dollar from products that were innovative 10+ years ago
- executive management is terrible
- <10% of sales reps make quota
- turnover is extremely high
- anyone who was good has left (most right after their company was acquired into this mess

Advice to Management

Try treating your employees with respect, invest of innovation, not maintenance renewals. This is the least customer-friendly organization I've seen in my 25+ year career. 95% of existing customers hate OpenText - they are just stuck on a particular product, and it's too costly to migrate off.

Other Employee Reviews for OpenText

  1. "Doing OK but not leading edge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in San Francisco, CA
    Former Employee - Consultant in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OpenText full-time (More than 3 years)

    Pros

    Solid company but far from leading edge.
    Stable management

    Cons

    Not in a growing segment

    Advice to Management

    Shake things up


  2. Helpful (20)

    "Awful company to be a sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Chicago, IL
    Current Employee - Regional Sales Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    Sorry I cannot think of any.

    Cons

    Terrible leadership, zero focus on product innovation or integrating all the legacy products in the stack via acquisition, and the EIM thing is not a vision but a pipe dream that is totally divorced from the reality of the company's product portfolio. Halfway through this fiscal year, over 2/3 of the sales reps had sold less than $100K in total revenue and less than 10 reps were on pace to make quota. Yet somehow, the company keeps reporting earnings growth. Virtually every rep in the entire company is currently interviewing elsewhere.

    Advice to Management

    Please explain how the company continues to report record earnings while over 90% of the sales force is under quota.

There are newer employer reviews for OpenText
There are newer employer reviews for OpenText

See Most Recent

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