Optical Express - If you are looking for a work life balance, I wouldn't work here. | Glassdoor
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Helpful (8)

"If you are looking for a work life balance, I wouldn't work here."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Optometrist in Saint Albans, England (UK)
Current Employee - Optometrist in Saint Albans, England (UK)
Doesn't Recommend

Pros

This is a dynamic company, constantly striving to introduce new and innovative refractive solutions.
The company pays well relative to other optical chains (Boots/D and A; Specsavers)

Cons

1) Persistent unpaid overtime due bad management of the clinical diary - this happens in practically every store.
2) Overbooked optometrist diaries.
3) Excessive monitoring of your performance
4) Expectations to deliver high value sales with almost no regard to the patient's wants, needs or expectations.
5) Profits and sales mean everything to this company, almost nothing else matters.

Advice to Management

1) To this day, staff welfare is an unheard of term at Optical Express, you would to well to introduce this concept to the company.
2) Be prepared to sacrifice a tiny percentage of you short term profits for integrity and honesty with your patients and with your staff: this will enhance your reputation in the Ophthalmic community and amongst potential customers and will improve your growth both in terms of sales volumes/value and in your dismal ability to retain personnel.

Other Employee Reviews for Optical Express

  1. "NA"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Make great friends at work

    Cons

    Gotta pay more to your empoyees.

    Advice to Management

    Pay more!


  2. "Poor progression over worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optical Assistant
    Former Employee - Optical Assistant
    Doesn't Recommend
    Negative Outlook

    I worked at Optical Express full-time (More than a year)

    Pros

    Friendly staff to work with. Potential to make bonus on sales.

    Cons

    There is no progression opportunities for career development. Staff shortages. Internal working of the company do not feel professional. Over worked and poor recognition how hard the employees work. Felt there was favoritism for certain employees.

    Advice to Management

    Work on keeping employee happiness as a priority

There are newer employer reviews for Optical Express
There are newer employer reviews for Optical Express

See Most Recent

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