Oracle - Former StorageTek equipment. Company squashed good technologies and ostracized them self from customers. | Glassdoor
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"Former StorageTek equipment. Company squashed good technologies and ostracized them self from customers."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Field Service Engineer III in Gaithersburg, MD
Current Employee - Senior Field Service Engineer III in Gaithersburg, MD
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Oracle full-time (More than a year)

Pros

Flex able time. Health and 401k contributions good.

Cons

No experience in running a hardware company. Trying to deploy software customer service practices in hardware data centers Lack of understanding critical customer requirements.
Respoce time to fix hardware can take 2-3 weeks and get lost in backline support before being paged out to field personnel leading to customer dissatisfaction and anger by the time field help is involved..
No further sales or development in the storage products and traditional storage SE and FE from StorageTek are being let go or are leaving to seek employment else ware.
No downward vision of hardware progression by high level CEO's.
Company does not need your input on best practices and ignores or is angered you even bring it up. They invented the wheel they just need bodies to run it.
Total disconnect between departments, hardware,software,backline,IT.No urgency to get correct tools i.e laptops.

Advice to Management

Let the proven practices of StorageTek and Sun run the hardware side,Oracle has lost too many customer to ignorance unwillingness to work with customers. Customer constantly express "hard to work with" company. They do their tech refresh with companies that have a life-cycle plan and change data center equipment to other venders cutting out Oracle/Sun?StorageTek from those data centers.

Other Employee Reviews for Oracle

  1. "Good company to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Oracle full-time (More than 3 years)

    Pros

    Get exposure and access to upcoming technologies, trends. Has options to relocate/transfer within the company.

    Cons

    Not much flexibility offered to work form home or similar options.


  2. "Fast paced, successful company. Not family friendly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Practices Manager in Redwood City, CA
    Former Employee - Business Practices Manager in Redwood City, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Oracle full-time (More than a year)

    Pros

    Cutting edge technology. Fast paced environment. Talented people. Very successful company. Well position for continued success.

    Cons

    Work-life balance should be more of a priority for the company. Compensation on the low side. Management seems to defer to will of sales teams and allow them to control non-sales agenda. More effort should be made to bring remote teams together at least once a year. Benefits were merely satisfactory.

There are newer employer reviews for Oracle
There are newer employer reviews for Oracle

See Most Recent

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