Oracle - There is a process and abbreviation for everything that often slows or prevents business from selling. | Glassdoor
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There are newer employer reviews for Oracle

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"There is a process and abbreviation for everything that often slows or prevents business from selling."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Consultant
Current Employee - Senior Consultant
Recommends
Positive Outlook
No opinion of CEO

I have been working at Oracle full-time

Pros

There is a role for every little thing, some of the processes can be helpful, structured environment and obviously a stable company to work for.

Cons

Superfluous roles, difficulty finding the right or straight-forward answers, process that creates too many roadbloacks, lack of communication across divisions, departments and teams.

Advice to Management

Make information more readily available, spend more time making some process more self-service while others less self-service by shifting support in certain areas.

Other Employee Reviews for Oracle

  1. Helpful (2)

    "Ineffectual processes and dishonest double dealings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Sales Renewal in Redwood Shores, CA
    Current Employee - Support Sales Renewal in Redwood Shores, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Oracle full-time (More than 5 years)

    Pros

    Strong independent intelligent people. You learn how to do almost everything because you are on your own and the entire model is self service to the extreme.

    Cons

    Commision checks for sales staff are held for months as Oracle says they don't have enough people in that department to process the checks on time due to the high number of transactions. In actuallity they get interest withholding money from the sales staff and they don't value their sales staff so why pay them? The latest is to only pay commision on some but not all deals, Oracle is cutting the amount support sales reps get paid on up to 75% if it falls into certain deal categories, they still expect sales reps to close these deals just not get paid for them. They expect their sales staff to work harder while taking this sneaky paycut. The message from management is "Just be happy you have a job" and "if you don't like it leave". Sales managers still get paid on time (and at a different rate).

    It's very difficult to get employees to take responsiblity for projects that go to multiple departments. It is not a work together environment. It's the strongest solider reaps the greatest reward. Everyone is out for themselves. Nice people do not last at Oracle. The company is divided up by the acquisitions and a lot of employees identify themselves by the legacy company they were hired by (x-sun, x-hyperion, x-peoplesoft). Upper management blames sales staff for losses and does not acknowledge that they don't train sales staff, provide inadequate internal tools, canabalize sales staff with Saas sales, have let go or lost seasoned sales staff to competitors and do not meet promises to customers about fusion and product upgrades. They also don't empower their sales staff and require them to fill out endless forms and get approvals for the simplest requests. Managers also don't allow employees to log overtime and harass or put employees on notice if they log overtime. They never give raises either, not even cost of living raises.

    Advice to Management

    Pay your sales people their commision checks on time and in full. I'd ask how you sleep at night but I'm sure its on top of a bag of money! Empower your sales staff and don't blame them for losses.


  2. Helpful (1)

    "Happy to have left this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Denver, CO
    Former Employee - Technical Support Engineer in Denver, CO
    Doesn't Recommend
    Disapproves of CEO

    I worked at Oracle full-time (More than 5 years)

    Pros

    Health benefits were pretty good
    Able to work from home
     Opportunities for training available

    Cons

    No salary increases
    Too many layers of management
    Resources that left the company were not replaced
    Just a big uncaring company as far as employees are concerned...all that matters is the stock price

There are newer employer reviews for Oracle
There are newer employer reviews for Oracle

See Most Recent

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