Oracle - Nice place to work and learn, decent benefits but no pay raises even after several years of good work. | Glassdoor
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"Nice place to work and learn, decent benefits but no pay raises even after several years of good work."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Global Customer Support in Redwood Shores, CA
Former Employee - Global Customer Support in Redwood Shores, CA
Recommends
Neutral Outlook
Approves of CEO

I worked at Oracle full-time (More than 5 years)

Pros

Lots of great support from management. Tons of classes and online training available. Strong management with fairly well defined processes. Plenty of opportunities to pursue other job opportunities within Oracle. Ability to work from home or in office as desired.

Cons

No profit sharing or bonuses. Even with company provided discounts, health insurance is still fairly expensive. Was told there was a wage freeze during the entire time I was there - even after getting above average reviews.

Advice to Management

Ensure your employees are compensated for good performance.

Other Employee Reviews for Oracle

  1. "A mix of life, work, quality and respect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Applications Engineer in New York, NY
    Current Employee - Senior Applications Engineer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Oracle full-time (Less than a year)

    Pros

    Work/life balance has been good so far.
    Infrastructure is good.
    Domain is good.

    Cons

    Your professional difficulties will depend on your luck, if you get a good team to work with.
    Benefits could have been improved.


  2. Helpful (2)

    "Ineffectual processes and dishonest double dealings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Sales Renewal in Redwood Shores, CA
    Current Employee - Support Sales Renewal in Redwood Shores, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Oracle full-time (More than 5 years)

    Pros

    Strong independent intelligent people. You learn how to do almost everything because you are on your own and the entire model is self service to the extreme.

    Cons

    Commision checks for sales staff are held for months as Oracle says they don't have enough people in that department to process the checks on time due to the high number of transactions. In actuallity they get interest withholding money from the sales staff and they don't value their sales staff so why pay them? The latest is to only pay commision on some but not all deals, Oracle is cutting the amount support sales reps get paid on up to 75% if it falls into certain deal categories, they still expect sales reps to close these deals just not get paid for them. They expect their sales staff to work harder while taking this sneaky paycut. The message from management is "Just be happy you have a job" and "if you don't like it leave". Sales managers still get paid on time (and at a different rate).

    It's very difficult to get employees to take responsiblity for projects that go to multiple departments. It is not a work together environment. It's the strongest solider reaps the greatest reward. Everyone is out for themselves. Nice people do not last at Oracle. The company is divided up by the acquisitions and a lot of employees identify themselves by the legacy company they were hired by (x-sun, x-hyperion, x-peoplesoft). Upper management blames sales staff for losses and does not acknowledge that they don't train sales staff, provide inadequate internal tools, canabalize sales staff with Saas sales, have let go or lost seasoned sales staff to competitors and do not meet promises to customers about fusion and product upgrades. They also don't empower their sales staff and require them to fill out endless forms and get approvals for the simplest requests. Managers also don't allow employees to log overtime and harass or put employees on notice if they log overtime. They never give raises either, not even cost of living raises.

    Advice to Management

    Pay your sales people their commision checks on time and in full. I'd ask how you sleep at night but I'm sure its on top of a bag of money! Empower your sales staff and don't blame them for losses.

There are newer employer reviews for Oracle
There are newer employer reviews for Oracle

See Most Recent

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