Orkin - Management means everything... | Glassdoor
There are newer employer reviews for Orkin
There are newer employer reviews for Orkin

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"Management means everything..."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Inspector in Roanoke, VA
Current Employee - Sales Inspector in Roanoke, VA
Recommends
Positive Outlook
No opinion of CEO

I have been working at Orkin full-time (More than 3 years)

Pros

Orkin has a long history and is as stable a company you will find. Marketing has improved in the last couple of years. Sales and route manager positions reward excellence and provide vehicles / gas. If you have the right manager, there is a great support system and great flexibility. New technology is being integrated into sales approach, which is extremely helpful and convenient. Training is available if you take advantage of it. A lot of managers came up through the ranks.

Cons

Bugs... Crawl spaces... Attics.. If you are claustrophobic find another sales job. With improved technology comes 'big brother'.. New vehicles are lo-jacked and there are lots of hoops to jump through to report your activity. Again, this can be annoying or even disruptive depending on management. Orkin doesn't reward customer loyalty, persistent price hikes can agitate customer base. Leads are season dependent ... Plan on spending a couple of hours on the phone each day setting up appointments.

Advice to Management

Streamline activity reporting.. Reward loyal customers... Reward support system, admins especially.

Other Employee Reviews for Orkin

  1. Helpful (3)

    "Terrible environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pest Control Technician in Newport News, VA
    Former Employee - Pest Control Technician in Newport News, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Orkin full-time (More than 10 years)

    Pros

    Training is exceptionable. Co-workers are generally friendly and willing to work together if time allows.Overall, the training is good for getting your foot in the door of the industry.

    Cons

    Terrible work environment in reference to management and schedule. The company policies are not adhered anymore to benefit the employee or even to the customer. As a pest control technician with the company for almost 13 years, the atmosphere in our branch got worse . Management was constantly putting the workers down and overworking us from 7:30am to sometimes 8 or 9 at night due to scheduling conflicts imposed by unscrupulous policies called"same day starts" which forces a technician to accept new customers to be serviced the same day they call in without any regard to the heavy schedule already. The service suffers as a consequence for all involved . Customer relations are constantly jeopardized due to price increases that are sometimes not properly given to notification. Also, forget it if you are hit with any physical ailments. Your job is constantly threatened and if you have a life event that affects your job, the company is hesitant to reach out and help. You are fortunate if you have a branch manager willing to look out for you. There is no real opportunity for raises or being promoted and the incentives for improving is constantly changing where it's become almost impossible to meet.

    Advice to Management

    Stop with the employee bashing on a daily basis. Stop overworking your employees . Management claims they listen and offer surveys to try and placate the employees' grievances, but no real solutions are made. Recognize that we as your workers are not automatons for us to constantly work us with no real consideration for family time and personal responsibility.


  2. Helpful (1)

    "Overall...four stars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Account Manager
    Former Employee - Commercial Account Manager
    No opinion of CEO

    I worked at Orkin full-time (More than 3 years)

    Pros

    Interview Process....very professional! Training...from beginning through employment...Exceptional

    Cons

    All levels and branches of management need better communication. Their division was well noticeable after initial investment of my time.

    Advice to Management

    Top management....implement a training program and introduction program that brings management from all levels and branches together and on the same page....if you do this it will be as impeccable as all other training you provide...and your across the board numbers that grade all areas....from employee retention to new and renewing sales... will complement very well.

There are newer employer reviews for Orkin
There are newer employer reviews for Orkin

See Most Recent

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