Ovation Travel Group - You won't "Get There", until you "Get It." | Glassdoor
There are newer employer reviews for Ovation Travel Group
There are newer employer reviews for Ovation Travel Group

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Helpful (2)

"You won't "Get There", until you "Get It.""

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Travel Counselor in San Francisco, CA
Current Employee - Travel Counselor in San Francisco, CA
Disapproves of CEO

Pros

The majority of travel agent jobs are on-site, which offers quite a bit of autonomy. At least to my knowledge, not much micro-managing taking place at on-sites. Can't say the same for headquarters or regional.

Cons

The technology employed is not cutting edge, in fact it's not even contemporary in most cases. Using older equipment and technology impedes efficient, optimal, and cost effective customer service to the client. Company doesn't believe in spending money in-house to make money. Travel agent benefits (travel perks) are almost non-existent. My Sabre!!!!

Advice to Management

Implement better technology. Further reduce unnecessary middle management. Improve "Get There". Make the intellicenter; intelligent.

Other Employee Reviews for Ovation Travel Group

  1. "Travel Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong Management Team very approachable

    Cons

    Several years without salary increases


  2. "Call Center Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ovation Travel Group full-time

    Pros

    Great CEO, who's down to earth and in touch with his employees.

    Cons

    Supervisors are glorified administrative assistants. Not much people leadership involved with the role. What a shame.

    Advice to Management

    Always! Always look for efficiency in all processes. Too much wasted time and money using manual processes that are archaic.

There are newer employer reviews for Ovation Travel Group
There are newer employer reviews for Ovation Travel Group

See Most Recent

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