Overlake Medical Center and Clinics - IT management is weak and Epic build was done poorly | Glassdoor
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There are newer employer reviews for Overlake Medical Center and Clinics

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Helpful (7)

"IT management is weak and Epic build was done poorly"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Systems Analyst in Bellevue, WA
Former Employee - Senior Systems Analyst in Bellevue, WA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Overlake Medical Center and Clinics full-time (Less than a year)

Pros

Semi-modern workspace with some window view seating, because of many open positions there is a high chance you can be sent for Epic certification. Only outsources helpdesk to India, as opposed to Franciscan/Catholic Health Systems who outsources most of IT to India.

Cons

Poor IT management on many levels, poor initial Epic EMR build makes support and maintenance frustrating, management has limited technical knowledge therefore doesn't understand root cause of issues, pay is on low end - be sure to add 10 to 15% of any offers you receive from HR. No ability to work from home or travel.

Advice to Management

Should have learned more from the expensive "two in a box" manager style during implementation. Need overhaul by injecting experienced managers with drive and logical goals.

Other Employee Reviews for Overlake Medical Center and Clinics

  1. Helpful (2)

    "Going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Overlake Medical Center and Clinics full-time (More than 5 years)

    Pros

    Cultural values are top notch. Pay is good

    Cons

    All areas are understaffed and overworked. That's from Housekeeping to nurseing staff and all support departments

    Advice to Management

    Listen to the rank and file


  2. Helpful (4)

    "Think twice before leaving your Medical Technologist Job elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Technologist in Bellevue, WA
    Current Employee - Medical Technologist in Bellevue, WA
    Negative Outlook
    No opinion of CEO

    I have been working at Overlake Medical Center and Clinics full-time (More than 10 years)

    Pros

    Good commute, small hospital, pleasant upper management, aimed to serve a target population, apparent empathy and compassion for patients suffering.

    Cons

    Very deceptive in regards to the nature of the jobs they post. The supervisors are micromanagers that believe that procedures have to be done in one way only and that is theirs which they learned decades and decades ago. When it comes to empowering and embracing new ideas and focusing on the employees strengths to gain cooperation they are completely clueless and fearful. The old school belt and punishment to gain control type management reigns in the lab. This is a reflection of their lack of experience and insecurity as they have been doing the same job forever without exposure to modern management.

    Advice to Management

    Train the laboratory managers and supervisors so that they embrace the policies that upper management preaches. Verify that managers and supervisors follow the guidelines set up by human resources and not their own personal agendas.

There are newer employer reviews for Overlake Medical Center and Clinics
There are newer employer reviews for Overlake Medical Center and Clinics

See Most Recent

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