P.F. Chang's - P.F. Chang's | Glassdoor
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There are newer employer reviews for P.F. Chang's

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"P.F. Chang's"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Server in Denver, CO
Current Employee - Server in Denver, CO
Recommends
Positive Outlook
No opinion of CEO

I have been working at P.F. Chang's full-time (More than 5 years)

Pros

Everyone knows P.F. Chang's, popular restaurant with good locations. Easy to make money if you can turn tables or have personality because the steps of service require a lot of face time.

Cons

The company was bought out and our corporate office changed a lot of things such as the menu and bonus structure thus changing some dynamics of the restaurant. The uniform changes they made are awful!

Other Employee Reviews for P.F. Chang's

  1. "Merit doesn't account for much, hard work is asked of but rarely rewarded."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender
    Current Employee - Bartender
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at P.F. Chang's full-time (More than 5 years)

    Pros

    Empowerment of employees to treat their guests with whatever they need is still enforced.

    Cons

    Support services removed, cheapened menu items to create more clientele brings in cheap "bargain" hunting clientele making for a shallow atmosphere. Cutting cost to try and raise the bottom line based on cuts rather than performances.

    Advice to Management

    Go back to what made PF Chang's great and win more awards and kick out the new owners that do not look at keeping the doors open.


  2. "Hard work and good attitudes rewarded. Complainers weed themselves out (or are weeded out)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Rancho Mirage, CA
    Current Employee - Bartender in Rancho Mirage, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at P.F. Chang's part-time (More than 3 years)

    Pros

    Solid, stable company with a huge, loyal following. Good money available if willing to work hard for it (understaffed bar at times - you can be sprinting a whole shift making cocktails, serving food to a busy rail, and juicing, juicing, juicing for the signature drinks). Managers who step in and back you up if you get slammed. The heart of the restaurant is the kitchen - and Chang's is a well-oiled machine that is designed for volume.

    Cons

    Top-down corporate decision making, so not a lot of flexibility at the local store level. (But this can be a pro when new managers are promoted so they can learn the system and just stick to it). Front of house rarely get more than 6 hour shifts, so even at 6 days a week its "part-time" and therefore very limited corporate benefits.

    Advice to Management

    Discretionary marketing budget at the local level. Train managers in business development to bring in corporate and event business during slow season.


There are newer employer reviews for P.F. Chang's
There are newer employer reviews for P.F. Chang's

See Most Recent

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