PAREXEL - Stay away from IT and the PMO Departments | Glassdoor
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Helpful (3)

"Stay away from IT and the PMO Departments"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Business Analyst in Billerica, MA
Former Employee - Business Analyst in Billerica, MA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at PAREXEL full-time (More than a year)

Pros

Decent benefits. Some really great co-workers (if they last).

Cons

Two of the worst run departments I've ever seen in my career - IT and the PMO (all headed up by the CIO). They typically promote the worst people into management which only makes the departments that much worse (there are some good managers but they have no 'voice' to make changes in the departments as upper management doesn't care).

They will spend millions of $$ on creating applications that don't work; aren't useful to the end users and waste valuable time and resources (yet they keep putting money into these failed systems).

They implemented 'Agile' yet providing little to no training for the business side of the ideology. Not to mention that it wasn't a good methodology for many of the projects they were implementing. Projects that should have taken 6 months to a year to fully implement were still in the beginning stages after 2 YEARS (I'm not even exaggerating).

The PMO had some great PMs and BAs but they don't typically last long unless out of necessity or convenience. Almost the entire PMO left when I had only been with the company for 3 months (huge red flag and the department didn't get any better.... it got worse with the same person leading it.)

The IT department is one of the worst I've ever seen. All of the best developers and programmers end up leaving. There is no meta data; no governance; multiple systems that do the same things and are mostly 'home grown' (with little or no documentation).

IT and the PMO should work together harmoniously but they don't. They are often pitted against one another making for a very poor working environment and very poorly run projects (no matter how good the PM, BA or even the developers).

Upper management gets these grandiose ideas to implement projects that do not work well and are not accepted well by the actual people who have to use the applications or systems. Not to mention a huge lack in training for these poor people.

I wish I could say it was a good CRO IT experience but it wasn't. With the lack of governance and poor quality in IT, you'd be better off reading a book if you want to get into the industry or getting a job with a company that isn't constantly in utter chaos. Unfortunately it won't change since the same people are involved in ruining... I mean running these departments.

My best advice is to stay away from these two departments and the company overall. (actually... literally RUN away if you see a job posting!)

Advice to Management

Pay attention to what is going on in your departments!! You keep promoting the worst people and then wonder why the employees actually doing all the hard work leave. You have probably lost thousands of extremely excellent employees due to your thorough lack of having a clue as to what is going on in your company.

Other Employee Reviews for PAREXEL

  1. Helpful (2)

    "Generally good place to work, but lack of career advancement opportunities if you do not have a CRA background."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Clinical Resource Planner in Waltham, MA
    Current Employee - Senior Clinical Resource Planner in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at PAREXEL full-time (More than 5 years)

    Pros

    Benefits and pay are up to par with other large organizations. Up until recently, a growing organization which can be exciting if in the right mindset and staffing levels adequate.

    Cons

    Lots of departments restructuring year after year. Very high turnover. My department was small, but I would bet the turnover was higher than the CRA population. I had eight managers in seven years. I know some people that had five in eighteen months. Some were great, but others were not so hot. One time I witnessed one of my supervisors fondling a little baggie of a brownish-white foreign substance. I would classify this supervisor's style as "jumpy." Although some strides have been made, technologies used can be antiquated. Staffing levels are rarely adequate for projects, resulting in burnout of the people currently on them. Talent Acquisition can not hire sufficiently, nor in advance as needed to staff projects.

    Advice to Management

    Focus on quality first, which may not maximize profits and require hiring staff in advance of revenue generation. Evaluate in a few years to see if exceeding customer expectations results in greater profits.


  2. Helpful (2)

    "PAREXEL is rooted in self - initiated success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PAREXEL full-time (More than 8 years)

    Pros

    Individuals and teams have opportunities for visibility, to grow and advance.
    Poor performers are being held accountable, and removed from environment.
    Lots of strong business growth.

    Cons

    Those that don't self-initiate can fall behind. This is not a "con" but a realistic expectation in today's workplace - most roles are not entry level, so team members need to contribute.
    Fast paced - hiring needs to reflect this so that we are bringing in the right people to match the business need and high performance culture.

    Advice to Management

    More / clearer communication.

There are newer employer reviews for PAREXEL
There are newer employer reviews for PAREXEL

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