PENFED Credit Union - Job security, supportive culture, and opportunities to grow with the company | Glassdoor
There are newer employer reviews for PENFED Credit Union
There are newer employer reviews for PENFED Credit Union

See Most Recent

Helpful (1)

"Job security, supportive culture, and opportunities to grow with the company"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Eugene, OR
Current Employee - Manager in Eugene, OR
Recommends
Positive Outlook
Approves of CEO

I have been working at PENFED Credit Union full-time (More than 5 years)

Pros

-Job Security: No one gets laid off...ever.
-Culture: Feels like there's a desire to work together and do the best for our members; compared to other FI's in the area, lots of flexibility (telecommuting/work from home, PT schedules) and support from the company (ex: company makes accommodations for folks with personal issues/needs).
-Growth: Strong "promote from within" culture, most managers promoted up through the ranks, most hires are entry-level so they can learn the culture before promoting

Cons

-Salaries are average for financial services industry
-Too much decision making consolidated in senior management
-Most management positions are located in Virginia, not enough management-level jobs have moved outside of HQ
-Could benefit from improved training for front-line staff

Advice to Management

Develop some better information distribution mechanisms and spend a little bit more money on your staff and I think you could be even better.

Other Employee Reviews for PENFED Credit Union

  1. Helpful (1)

    "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Manager in Alexandria, VA
    Current Employee - Middle Manager in Alexandria, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PENFED Credit Union full-time (More than 8 years)

    Pros

    Sophisticated large credit union, many opportunties to develop early in my career.

    Cons

    At some point I had to move on to seek career opportunities.

    Advice to Management

    Contine to focus on operating efficiency and improving the experience for the member.


  2. Helpful (1)

    "They will provide great benefits, but they will demand intense hours with a less-than-industry average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at PENFED Credit Union full-time (More than a year)

    Pros

    Transparent C-level staff, great co-workers, strong capability to do great work

    Cons

    Compensation is below-average. Middle-management to VP level tend to be scrambling to get higher. This can lead to a lot of issues as far as demands from anyone non-managerial without expecting documentation.

    Advice to Management

    Look at the middle management much more, they need to have more resources to provide the same amount of excellent service you would see at institutions that don't cut corners

There are newer employer reviews for PENFED Credit Union
There are newer employer reviews for PENFED Credit Union

See Most Recent

Work at PENFED Credit Union? Share Your Experiences

PENFED Credit Union
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or