PHH Corp - unrealistic expectations | Glassdoor
There are newer employer reviews for PHH Corp
There are newer employer reviews for PHH Corp

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Helpful (2)

"unrealistic expectations"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Mortgage Loan Processor in Jacksonville, FL
Former Employee - Mortgage Loan Processor in Jacksonville, FL
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at PHH Corp full-time (More than a year)

Pros

nice clean workplace. a lot of raffles to win cool stuff... thorough training.

Cons

being a 3rd party servicer they are too eager to bend over backwards for their clients and promise unrealistic outcomes to them and in turn the bring down the heat on their employees. always laying off every year and they refuse to make the changes that would actually make the job tolerable. Instead they beat their heads against the wall every year hire and layoff **every year. It I the definition of crazy.

Advice to Management

stand up to your clients in a way that will make them see your value instead of promising things that nobody could deliver ... stop being a coward and make the changes that would actually make the job expectations achievable.

Other Employee Reviews for PHH Corp

  1. Helpful (1)

    "Used to be great, now conflicted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PHH Corp full-time (More than 3 years)

    Pros

    Decent salary and facilities: good cafeteria and prices, credit union, snack shop, work out room, popcorn on Fridays, training (as needed, not as wanted)

    Cons

    Management is stuck in short term thinking. They hire and fire without planning so employees have very little job security and consistent guidance. Town Meetings are a joke.

    Advice to Management

    Escape your meetings once in a while to get in touch with the workers on the floor


  2. "Tough place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PHH Corp full-time (More than 3 years)

    Pros

    This is a good place to learn. There is a lot going on and short deadlines.

    Cons

    Upper Management has not shared their goals or vision of where the Company needs to go. There is a churn of senior management that leaves the team unsettled due to changing priorities.

    Advice to Management

    Tell the employees where you want to take the company and how you want to get there. Provide transparency regarding goals and employee reviews.

There are newer employer reviews for PHH Corp
There are newer employer reviews for PHH Corp

See Most Recent

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