PNC Financial Services Group - Started out great, ended not so well | Glassdoor
There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

See Most Recent

"Started out great, ended not so well"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Teller Banking Representative in Hershey, PA
Former Employee - Teller Banking Representative in Hershey, PA
Recommends
Negative Outlook
No opinion of CEO

I worked at PNC Financial Services Group part-time (More than 5 years)

Pros

Hired for a specific shift. Know hours and days working
Weekends off
"Bankers hours"
Government holidays paid off

Cons

Very "political" if you conform and are liked you move up i.e. brown-nose.
Work atmosphere depends VERY much on how well you get along with co-workers and the demographics of the clientele.
Policy and procedure not universally enforced, again bureaucratic favoritism at work.
VERY small staff therefore attendance and tardiness become giant issues if abused.

Advice to Management

Be more upfront with expectations and sales demands put on tellers.

Other Employee Reviews for PNC Financial Services Group

  1. Helpful (2)

    "Heck No Dont Do it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Philadelphia, PA
    Current Employee - Customer Service Representative in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group part-time (Less than a year)

    Pros

    Working with good team as in the people you work with not the Managers

    Cons

    Manager dont care about you, PNC tell you one thing when you start training and as soon as you get to the branch its whatever the branch Manager say.... I help out at dif branchs and all the Manager do whatever they want and some dont go by the PNC rules..... And you work parttime with 26 hours a week but they have you working 6 days a week with 3 to 4 hours a day... spend more money on gas getting to work for only 3 hours a day...

    Advice to Management

    Really take the time to see what going on with your staff at the branch with your eyes not what an email say or word of mouth... start paying CSR more because we do more then a teller and about the same as a FSC and get paid no where need them!!


  2. "Great group of people in Cleveland"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at PNC Financial Services Group full-time

    Pros

    Great group of people from National City
    Job stability
    Performing well
    job opportunities across the company
    growing rapidly

    Cons

    HQ wasn't so friendly to Cleveland at the time
    very processed oriented, not allowing much thinking outside the box
    more concerned about format than quality of product

    Advice to Management

    Simplify processes to allow employees to do their job well focusing on clients rather than only having time to worry about checking off boxes.


There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

See Most Recent

Work at PNC Financial Services Group? Share Your Experiences

PNC Financial Services Group
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or