PNC Financial Services Group - Great place to work. | Glassdoor
There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

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Helpful (1)

"Great place to work."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Business Analyst in Pittsburgh, PA
Current Employee - Business Analyst in Pittsburgh, PA
Recommends
Approves of CEO

Pros

Great benefits : six percent contribution to retirement, allows having one dependent parent on your healthcare. Backup daycare available (up to twenty days per year).
Flexible work arrangements (work from home, flexible hours, will accomodate most reasonable requests). Very helpful for life work balance issues.

Cons

Can be a bit slow at adopting new ideas. Hard to get things done when other departments are needed. Only very large projects are accorded the attention needed.

Advice to Management

Mine the deep talent that you have in the organization better. Be more receptive to suggestions and ideas from staff.

Other Employee Reviews for PNC Financial Services Group

  1. Helpful (1)

    "An ethically-challenged organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Pittsburgh, PA
    Former Employee - Business Analyst in Pittsburgh, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    A large organization that presents opportunity to advance if you take responsibility for your own career direction and proactively look for and apply to internal opportunities. Otherwise, promotion from within based on performance was seldom seen. Benefits package comparatively good. If you live in Pittsburgh, convenience of location. Some employees have access to flextime, work-at-home, and other flexible working arrangements.

    Cons

    Middle management lacks leadership training; culture of fear and distrust is present in many departments. Employee development/training available, but minimal at best, and not encouraged. When morale dips, very few efforts to address employee dissatisfaction. Employee feedback channels now virtually non-existent; in previous years more opportunities for employee surveys, etc. Some departments ethically challenged---fudging numbers, inflating results, etc. Organization has grown so large that communication and efficiency can get lost.

    Advice to Management

    Employees need to feel they have channels to be heard; re-introduce comprehensive surveys. More leadership training for middle management.


  2. "PNC is great - but call center not so much"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Sales Consultant in Pittsburgh, PA
    Current Employee - Financial Sales Consultant in Pittsburgh, PA
    Recommends

    Pros

    the company itself is a great place - the call center - not so much. once you are in there very difficult to "get out of call center to any other position"

    Cons

    lack of recognition, very difficult to move from call center to any other position - you can make moves inside call center though - but forget - ie branch; back office... better learn to read email and updates before your shift, after your shift and in between calls (on your own time) you also better not have to pee very often... you get docked everytime you leave your desk - there are 2 10 min breaks and a 45 min lunch you have about 2 mins of "personal time " to go ... otherwise forget it - the monitoring dept is a really strange set there are only a few people to monitor over 1000 -

    Advice to Management

    open up career paths - not everyone wants to be stuck in the call center just because we started and where told it was a way to get our foot in the door...

There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

See Most Recent

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