PNC Financial Services Group - Wonderful company but awful compensation | Glassdoor
There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

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"Wonderful company but awful compensation"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Teller in Woodland Park, NJ
Current Employee - Teller in Woodland Park, NJ
Doesn't Recommend
Neutral Outlook

I have been working at PNC Financial Services Group full-time (More than 3 years)

Pros

The community feel of working with a bank and helping its customers is truly a wonderful experience. The training sessions they held were effective, the coaching managers gave was constructive, and overall pretty great.

Cons

Working for a financial institution, you would expect not to be so financially destitute. PNC claims they are really churning out great numbers of profit but also at employees' expenses. Not only did I recieve a low salary pay, but corporate discontinued bonuses, and imposed commission decreases, which I found is unfair.

Advice to Management

I think the employees are undervalued. Especially the teller side, they're the front line of the company and are treated like the gum on the bottom of a shoe. Corporate thinks the sales consultants are the only one who bring in business but in actuality it's the tellers who bring the business to the sales reps.

Other Employee Reviews for PNC Financial Services Group

  1. Helpful (1)

    "Really a solid company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Specialist in Kalamazoo, MI
    Current Employee - Collections Specialist in Kalamazoo, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    stability, decent managment, good benefits, holiday pay, they actually seem to care about their employees, incentive to do well, lgbt friendly, diverse, helps the community, room for career growth

    Cons

    We always seem to be doing well in the market (via emails from CEO) but our raises/bonuses are pretty measly.

    Advice to Management

    Be direct and consistent. People can handle bad news. It's better to be truthful about bonus cuts etc instead of leading people on to find out when they least expect it.


  2. Helpful (2)

    "PNC Mortgage is a fairly new organization with a focus on designing process and setting up infrastructure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Downers Grove, IL
    Former Employee - Anonymous Employee in Downers Grove, IL
    Recommends
    Positive Outlook

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    PNC Mortgage has a positive reputation from its previous existence in the marketplace (ending 2001) and many people have high expectations for its return (in 2009) to the industry. The servicing arm of the organization as well as the parent organization, PNC Bank, has an excellent reputation within the industry (execution, service)

    Cons

    The origination arm of the organization has process and people leadership challenges. The sales force is happy with some aspects of the back office and unhappy with others (underwriting and closing teams deliver, processing teams are inconsistent). The senior leadership and overall work environment are considered poor by the sales and operations teams. People are considered highly disposable and, much like any other banking institution, there is a higher level of focus on mistakes or errors, especially the trivial. The sales people are the strength of this organization, being very knowledgeable and very customer-centric, often helping the back office with loan production

    Advice to Management

    Take the annual goals, break down to basic processes and then ask the people handling each of those basic process what are the best ideas to be employed to achieve the goals. Then ACT. MBA Grads without core mortgage experience are great hires but do not have the best ideas: those come from the people actually doing the jobs

There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

See Most Recent

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