PNC Financial Services Group - Good Culture. Unrealistic expecations due to poor staffing models. Zero Accountability. | Glassdoor
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There are newer employer reviews for PNC Financial Services Group

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Helpful (2)

"Good Culture. Unrealistic expecations due to poor staffing models. Zero Accountability."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Branch Manager
Former Employee - Branch Manager
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at PNC Financial Services Group full-time (More than 3 years)

Pros

Truley a service driven culture. Empowered to make decisions at the branch level. Products and services are on par with the industry. Long standing and solid reputation. Very good community involvement programs.

Cons

Extremely conservative consumer and business lender. Below average salaries. Poor incentive plans. Inadequate staffing models. Branch partners regularly disengadged. Human Resource procedures extremely lengthy and require a great deal of time consuming busy work. Very difficult to terminate troublesome employees or underperformers even with documented coaching and action planning. Zero sales accountability at all levels, actually the sales culture is completly missing which becomes very frustrating.

Advice to Management

More accountablility is needed with regards to sales if PNC wishes to retain top sales talent. Consumer and Business lending policies need to be revisited as branches and business bankers regularly lose loans to other financial institutions. Staffing models must be increased with less reliance on faulty forecasting systems.

Other Employee Reviews for PNC Financial Services Group

  1. "So far so good, but paycheck to paycheck -("

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Sales Consultant in New Hope, PA
    Current Employee - Financial Sales Consultant in New Hope, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Great work enviroment, good team to work with, they will promote you if you work hard

    Cons

    LOW salary, hard to get salary increase, working part time get paid more per hr than full time. Benefits too expensive. Have to be in your position for a whole year to tarnsfer to a different branch or get promoted regardless of how good you are.

    Advice to Management

    pay your people more for what they are doing and let people move around judging buy their success not 1 year mark


  2. "Decent for Short term, but the salaries are much to be desired..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Supervisor in Chicago, IL
    Former Employee - Teller Supervisor in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Benefits, Flexible Scheduling, Convenient Locations, Career

    Cons

    Lack of knowledge from the higher ups, this mainly goes for the corporate benefits department. LOW pay, even when promoted.

    Advice to Management

    From my former employment as well as being a customer currently still - please make sure all of the employees are well versed in policies and procedures. It appears that all employees are not on the same page with their knowledge, and offer contradicting information to customers, and employees


There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

See Most Recent

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