PNC Financial Services Group - Great company, branch management could use work. | Glassdoor
There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

See Most Recent

"Great company, branch management could use work."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Associate II in Cincinnati, OH
Current Employee - Customer Service Associate II in Cincinnati, OH
Recommends
Neutral Outlook
Approves of CEO

I have been working at PNC Financial Services Group full-time (More than 3 years)

Pros

Great company as a whole. Good values and a place where you can be proud to work. Support outside of the branch level is easy to get.

Cons

Some people that have been employees for a very long time are often the ones who don't adapt well to progression and change. They're often the most difficult to work with and unfortunately latch on to their position and do the bare minimum while other hardworking up and comers have to sit by at low salaries and wait for one of them to retire.

Advice to Management

Happy employees make happy customers, which make great CIQ scores

Other Employee Reviews for PNC Financial Services Group

  1. "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accel Associate in Pittsburgh, PA
    Current Employee - Accel Associate in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Pros

    PNC Bank is a great company! They pay well and they do care for their employees! I love the culture that many employees have! The ACCEL Program is a great program and anyone who gets in will have a great way to start their career

    Cons

    Sometimes management can be slow to tell people what's all going on with the company. The systems that the employees use could be a little more user friendly


  2. "Disappointing Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training & Development Specialist in Columbus, OH
    Current Employee - Training & Development Specialist in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Compensation is competitive, benefits are pretty good. Work arrangements can be flexible. Stated commitment to community involvement and environmental concerns.

    Cons

    Management is ineffective, merit increases are a joke (<2% for outstanding performance?). Short-sighted focus on short-term numbers instead of long-term performance and value. Career opportunities are unfairly applied (playing favorites).

    Advice to Management

    Senior management needs to be aware of the dissonance in their communication -- raving about quarterly/annual results and profits, but giving miniscule merit increases and outsourcing entire departments.


There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

See Most Recent

Work at PNC Financial Services Group? Share Your Experiences

PNC Financial Services Group
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or