PNC Financial Services Group - Friendly, team oriented, good benefits and incentive but bad base pay. | Glassdoor
There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

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"Friendly, team oriented, good benefits and incentive but bad base pay."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Associate in Philadelphia, PA
Current Employee - Customer Service Associate in Philadelphia, PA
Recommends
Positive Outlook
Approves of CEO

I have been working at PNC Financial Services Group full-time (More than 5 years)

Pros

Great team environment with a really good benefits package.

Cons

Very low pay with increasing work load.

Advice to Management

Stop micro managing

Other Employee Reviews for PNC Financial Services Group

  1. "Customer Service Associate I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Midland, MI
    Current Employee - Customer Service Associate in Midland, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Okay Pay
    Good Hours
    Friendly Staff
    Good Bonues
    Grow Up Great ( $3000 donated to local pre-school!!!)

    Cons

    CIQ!
    Sometimes very unrealstic goals
    Policies
    Fees
    Workplace Banking Program

    Advice to Management

    Be more in touch with each branches different dynamic's


  2. Helpful (1)

    "Was great, but things changed fast in the branches""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA
    Current Employee - CSA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    - Great team members; I have some of the best coworkers in the world on the platform and teller sides.
    - Decent incentive if you can sale
    - Lot of opportunities to advance with the right manager to help you.

    Cons

    - A lot of hypocrisy; As a CSA, lobby management is a key part. I understand, but it's unrealistic to have one of your sales people hold the door open for customers all day 5 days a week, and then expect them to get their sales goals. And you cant get your goals since you're in the lobby.
    - Pay is poor. There are a lot of part time jobs that make more than me in a month as a full time employee.
    - If you're not a 5 star employee, then you might as well be a 1 star. There is very little leeway given in that area.

    Advice to Management

    Be sure that you're being realistic about how you approach the branch side. The micromanagement has gotten to the point where employees such as myself, who loved coming to work in the morning, now dread it.


There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

See Most Recent

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