PNC Financial Services Group - Customer Service Rep | Glassdoor
There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

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"Customer Service Rep"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Kalamazoo, MI
Former Employee - Customer Service Representative in Kalamazoo, MI
Doesn't Recommend
Positive Outlook
Approves of CEO

I worked at PNC Financial Services Group full-time (Less than a year)

Pros

Pay, people, pot luck, TRAINING was amazing they are very good a it

Cons

late nights and high call volume, stressful, negative customers, late shift

Other Employee Reviews for PNC Financial Services Group

  1. "They treat the employees with respect."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collector in Jacksonville, FL
    Current Employee - Collector in Jacksonville, FL
    Recommends
    Neutral Outlook

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Decent pay, 20.00 per hour collections, decent hours, no mandatory Saturdays. Decent benefits: 401k with 4% match, pension, vested after 3 yrs, decent med, dental benefits, time off: 2 weeks yr + 1 personal day and 4 paid holidays.

    Cons

    Not much room for advancement, or movement to other depts. Home office is in Ohio.

    Advice to Management

    Acknowledge applications for jobs posted in other depts.


  2. "Stale"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Financial Sales Consultant in Grand Ledge, MI
    Current Employee - Branch Financial Sales Consultant in Grand Ledge, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Pros

    40 hours a week, decent benefits.

    Cons

    not fully vested for 3 years, slow paced branches, forced cold calls, tedious

There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

See Most Recent

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