Pacific Sunwear - About as enthralling as any other job | Glassdoor
There are newer employer reviews for Pacific Sunwear
There are newer employer reviews for Pacific Sunwear

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"About as enthralling as any other job"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Los Angeles, CA
Current Employee - Sales Associate in Los Angeles, CA
Recommends
Positive Outlook
No opinion of CEO

I have been working at Pacific Sunwear part-time (Less than a year)

Pros

If you like the clothes from Pacific Sunwear the 35% discount on all items is certainly a plus, also the benefit of meeting the cool and interesting customers that shop at Pacific Sunwear is also a plus.

Cons

When the store is slow, it can be extremely boring, also having to clean up after lazy customers in the dressing room can be a hassle.

Other Employee Reviews for Pacific Sunwear

  1. Helpful (1)

    "A place to learn not stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pacific Sunwear full-time (More than a year)

    Pros

    Most of the product was quality. The discount was decent too.
    Flexibility in merchandising and staffing requirements. (could have simply been lack of direction, depends how you look at it) The company believed strongly in entrepreneurship.
    Decent music to listen to.
    Fair Benefits for full-time employees.
    Team oriented environment. Ability to see your store's contribution to and ranking within the company creating a unique drive for results.
    Stores within district were well connected and supportive. (This could obviously vary by district)
    Encouraged building lasting relationships with customers. PacSun is all about the regulars. (I say regulars because they have no idea who their demo is)
    Great technical support for stores.
    BEST COWORKERS EVER. Literally some of the best times of my life.

    Cons

    ZERO RECOURSES.
    -Inconsistent shipments that did not align with sell through. The DC would occasionally experience "low inventory levels".. The company was simply out of clothes. Back-room literally consumed with empty fixtures.
    -Additional payroll was next to none. MKDS, visuals, training, you name it were all funded from hours generated by volume leaving even associates pulled in 20 directions at once.
    -Stores are left to decay. maintenance requests cancelled/ignored. Ex. My store went without AC for two months. Can you imagine a 90 degree store? Neighbor store went without music for almost a month. The list goes on.

    The paperwork, emails, forms and CC's were endless.
    DM's were in way over their heads. Visits happened sometimes quarterly and reach-outs were constantly ignored.

    Advice to Management

    You must spend money (wisely) to make money. Throwing down some iPads or trendy plywood fixtures will not fix the fact that stores and teams can barely keep their heads above water. Spend some money on true employee development, not just 'product knowledge'. Acknowledge ALL of your stores and restructure incentives so that everyone has a chance at the top, not just high-volume stores.


  2. "It was Okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible hours to fit around school schedule.

    Cons

    I did not care for the management at my store.

There are newer employer reviews for Pacific Sunwear
There are newer employer reviews for Pacific Sunwear

See Most Recent

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